Patient Account Representative

🕒 il y a 2 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Med-Metrix

Med-Metrix

1001 - 5000 employés

Fondée en 2010

🏥 Santé

☁️ SaaS

🔥 Financement dans la dernière année

💰 Private equity en 2025-09

Healthcare • SaaS

Med-Metrix est une entreprise pour laquelle seule une présence web minimale a été fournie (la page affichait uniquement « Chargement de l'application... Votre navigateur web doit avoir le JavaScript activé... »). Aucun détail sur le produit, le marché ou la mission n'était inclus dans le texte fourni. En se basant uniquement sur le nom de l'entreprise, il est plausible qu'elle se concentre sur les métriques médicales ou cliniques, l'analyse ou les logiciels de santé, mais cela reste spéculatif et non confirmé par les informations fournies. Des détails publics supplémentaires seraient nécessaires pour être plus précis.

Description

• Follow up with payers to ensure timely resolution of outstanding claims via phone, email, fax, or websites • Review and update patient and financial information accurately • Verify the individual or insurance company responsible for payment • Monitor billing accuracy and correct known errors • Monitor Medicaid/Healthy Options coupons to ensure services are billed within expected timeframes • Bill hospital services correctly to primary insurers or patients • Follow up with insurance companies on assigned accounts • Explain hospital payment regulations and maintain knowledge of insurance regulations and hospital contracts • Identify and report underpayments and denial trends • Analyze and resolve issues causing payer payment delays and initiate appeals when necessary • Manipulate Excel spreadsheets and communicate results • Meet daily productivity and quality standards • Perform special projects and other duties as assigned • Maintain confidentiality and handle protected health information according to HIPAA standards

🎯 Exigences

• High School Diploma or equivalent required • Medical Billing and Coding certification preferred, but not required • Experience in Hospital/Facility billing required • 2–3 years’ experience in insurance collections, including submitting and following up on claims • Basic knowledge of healthcare claims processing, including ICD-9/10, CPT, HCPC codes, and UB-04 • Ability to use workflow and client host systems such as STAR, SMS, EAGLE, and EPIC • Working knowledge of the insurance follow-up process and healthcare reimbursement methodologies • Understanding of government, Medicare, and Medicaid claims • Proficiency with Microsoft Office, including Excel and Word • Ability to work individually and in a team environment • Strong organizational, communication, and written skills • Basic math and typing skills • Ability to follow directions, collaborate with others, and handle stress • Ability to perform the listed physical and office-equipment-related duties

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