Field Services Engineer III – Nevada

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🎰 Nevada – Distant

info

💵 $60 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷🏻‍♀️ Ingénieur

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Medtronic

Medtronic

10 000+ employés

Fondée en 1949

🏥 Santé

🏭 Fabrication

⚕️ Assurance santé

Healthcare • Manufacturing • Healthcare Insurance

Medtronic est un leader mondial des technologies de santé, qui s’emploie à répondre aux pathologies les plus complexes et les plus exigeantes. Avec plus de 95 000 collaborateurs dans plus de 150 pays, l’entreprise met l’accent sur l’accélération de l’accès aux technologies de santé et sur la promotion de l’inclusion, de la diversité et de l’équité dans le domaine de la santé. Medtronic collabore étroitement avec les professionnels de santé pour innover et optimiser les traitements et les thérapies, inspirant ainsi l’espoir et de nouvelles possibilités pour les patients du monde entier. L’engagement de l’entreprise en faveur de la santé se traduit également par des solutions à fort impact et par l’adoption de pratiques durables.

Description

• Travel to customer sites within the assigned Nevada area to provide repair and installation support • Install, operate, maintain, repair, and modify designated equipment • Perform maintenance and technical support on equipment, integrated systems, subsystems, and software • Analyze and evaluate products and related performance • Troubleshoot and diagnose malfunctions to resolve problems quickly • Perform upgrades and configuration updates to imaging and navigation equipment • Lead and participate in technical repair and clinical-use training for domestic, international, and third-party staff • Provide testing and validation support to the manufacturer’s organization • Maintain accurate customer complaint, follow-up, root-cause analysis, and resolution records • Support maintenance and repairs of Mazor robotic guidance and O-arm surgical imaging systems for spinal and cranial procedures • Manage an independent schedule and prioritize service calls across the territory • Work directly with clinical staff to understand issues and restore system functionality

🎯 Exigences

• High School Diploma or equivalent required • 4 years of technician, clinical field service, or clinical customer support experience • Candidates local to Nevada are preferred • Bachelor’s degree in Bioengineering, engineering, or technology field preferred • Previous technician or field services experience within the medical device industry preferred • Experience with orthopedic anatomy, surgical protocol, and medical terminology preferred • Strong mechanical and electrical troubleshooting skills • Familiarity with commonly used test equipment, including dosimeters, power supplies, DVMs, signal generators, and flow meters • Ability to read and understand schematics and engineering drawings • Familiarity with FDA 21 CFR and CGMP for medical devices • Excellent analytical and communication skills • Ability to communicate complex technical issues clearly • Responsive, action-oriented problem-solving ability • Unrestricted U.S. work authorization required at the time of hire and throughout employment • For baccalaureate degrees earned outside the United States, the degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A) • Ability to meet hospital or clinic credentialing requirements

🏖️ Avantages

• Competitive salary • Flexible Benefits Package • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums) • Temporary employees are eligible for paid sick time, as required under applicable state law • Equal employment opportunity and reasonable accommodations for qualified individuals with disabilities

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