Key Account Manager

🕒 il y a 1 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 29%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Metsä Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

🏭 Fabrication

📦 Logistique

🤝 B2B

💰 Seed Round en 2019-08

Manufacturing • Logistics • B2B

Metsä Group est un groupe industriel forestier finlandais opérant à l'international, utilisant le bois du nord comme principale matière première renouvelable. L'entreprise gère les services forestiers et l'approvisionnement en bois et fabrique une gamme de produits industriels incluant le bois d'œuvre scié, la pâte, le carton, le papier tissu et les papiers anti-graisse, ainsi que d'autres bioproduits tout en investissant dans de nouveaux produits biosourcés et des processus durables. Metsä Group met l'accent sur la durabilité, la sylviculture régénérative, les innovations en bioéconomie et les initiatives liées au climat à travers sa chaîne de valeur intégrée.

Description

• Manage and develop a portfolio of existing customers • Identify and secure new business opportunities across the South of the UK • Manage accounts across facilities management, healthcare, cleaning and hygiene, catering and hospitality, industrial and manufacturing, and distribution and wholesale sectors • Build and maintain relationships with key customers, decision makers and influencers • Understand customer priorities, challenges and long-term objectives • Conduct regular account reviews and strategic business meetings • Develop customer engagement plans to strengthen partnerships and increase market share • Create and execute account plans supporting customer objectives and company growth targets • Increase sales volumes, profitability and product penetration within existing accounts • Develop strategies to win new customers and expand the regional customer base • Build and maintain a pipeline through prospecting and market engagement • Lead commercial negotiations within pricing and profitability frameworks • Translate company sales objectives into regional and account-level action plans • Analyse customer data, market trends and commercial performance • Monitor account performance against KPIs and maximise results • Deliver forecasting and business planning information • Collaborate with Sales, Customer Service, Supply Chain, Marketing and Commercial Excellence • Act as the voice of the customer within the organisation • Coordinate resources for major account opportunities and customer projects • Analyse competitor activity and identify opportunities and risks • Introduce and launch new products, services and innovations within customer accounts • Share market insights and customer feedback to influence strategy and product development • Manage pricing and commercial agreements • Maintain customer records, opportunities, forecasts and activities in CRM systems • Ensure timely execution of customer orders and commercial commitments • Support resolution of complaints and service issues • Maintain compliance with company policies, processes and governance requirements

🎯 Exigences

• Minimum of three years' successful experience in a business development, account management or sales role • Proven track record of delivering sustainable sales growth and developing long-term customer relationships • Experience in professional channels such as facilities management, healthcare, catering, cleaning and hygiene, industrial sectors or B2B distribution environments highly advantageous • Demonstrable experience securing new business opportunities whilst growing existing accounts • Strong commercial acumen and ability to identify opportunities, analyse performance and translate insight into action • Strategic thinking combined with a hands-on, results-oriented approach • Excellent relationship-building and stakeholder management skills • Effective communication, presentation and negotiation skills • Ability to influence and collaborate across multiple functions and organisational levels • Strong planning, prioritisation and organisational skills • Resilient, self-motivated and comfortable operating in a dynamic, fast-changing environment • Customer-centric mindset • Experience using CRM systems to manage customer relationships, sales pipelines and account plans • Good working knowledge of Microsoft Office applications, particularly Excel and PowerPoint • Ability to analyse data and use insights for customer and commercial decision-making • Must include CV and salary request with application

🏖️ Avantages

• Opportunity to build a successful career in renewable products • Support for personal career development • Opportunities to use and display your competence • Safe working environment • Autonomy to shape customer plans and build strategic partnerships • Anonymous recruitment process