Service Lead, Salesforce

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mindsquare AG

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2007

🤝 B2B

🤖 Intelligence artificielle

🏢 Entreprise

B2B • Artificial Intelligence • Enterprise

mindsquare AG est une entreprise allemande de conseil et de services informatiques qui aide les entreprises à numériser et à optimiser leurs processus métiers, avec une expertise pointue dans les technologies SAP et Salesforce. Elle offre des services de conseil, de développement personnalisé, d'implémentation et de gestion sur SAP S/4HANA, SuccessFactors, les clouds Salesforce, l'intégration et les applications mobiles. mindsquare propose également des solutions d'IA pratique, de RPA et d'automatisation, ainsi que des services de data science, d'analytique et de cybersécurité. En outre, mindsquare offre des formations, des ateliers, des webinaires et un renforcement d'équipe pour soutenir les projets informatiques d'entreprise et leur fonctionnement continu.

Description

• You manage multiple Salesforce clients holistically at a strategic level and drive the targeted evolution of their system and process landscapes. • Independently identify growth potential and derive concrete measures to further develop sales, service, and marketing processes. • Advise decision-makers at the C-level as a trusted partner, with a clear focus on business impact, scalability, and sustainable value creation. • Take ownership of developing customer accounts and expanding long-term, partnership-based relationships. • Provide subject-matter leadership for consultants and actively promote knowledge transfer and team development. • Actively contribute to and strategically expand our Managed Services area.

🎯 Exigences

• Several years of experience in Salesforce consulting or in comparable roles with direct client responsibility. • Professional experience advising and supporting C-level stakeholders and building trusted, long-term client relationships. • Strong Salesforce knowledge, ideally with certifications in Sales Cloud or Service Cloud. • Ability to understand complex requirements, evaluate them strategically, and translate them into scalable, business-oriented solutions.

🏖️ Avantages

• Work–life balance: remote work, flexible working hours, various sabbatical options, coworking access. • Compensation & additional offerings: structured and transparent career model, employee discounts, bike leasing, company car option, pension plan. • Professional & personal development: intensive onboarding, personal mentor, training opportunities such as leadership programs, individual coaching, and more. • Health & well-being: sports programs, meditation and relaxation room, psychological counseling, occupational health management. • Culture & team spirit: regular events and trips, internal communities, periodic employee surveys.