
501 - 1000 employés
Fondée en 1989
💰 Private Equity Round en 2022-04
Miratech aide les visionnaires à changer le monde. Nous sommes une entreprise mondiale de services IT et de conseil qui réunit l’innovation des grandes entreprises et celle des start-up. Aujourd’hui, nous accompagnons la transformation digitale des plus grands groupes de la planète.
🕒 il y a 1 mois
🗣️🇺🇸🇬🇧 Anglais requis
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501 - 1000 employés
Fondée en 1989
💰 Private Equity Round en 2022-04
Miratech aide les visionnaires à changer le monde. Nous sommes une entreprise mondiale de services IT et de conseil qui réunit l’innovation des grandes entreprises et celle des start-up. Aujourd’hui, nous accompagnons la transformation digitale des plus grands groupes de la planète.
• Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX • Craft clean, efficient, and maintainable code adhering to industry best practices and standards • Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem • Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations • Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs • Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions • Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement • Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development
• 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework • Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI • Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities • Solid understanding of Google as a Software-as-a-Service platform • Proven troubleshooting and analytical skills in complex, distributed environments • Familiarity with SQL and experience working with relational databases • Experience integrating web services into applications • Proficient in Agile and Scrum development methodologies • Bachelor's degree in a technology-related field or equivalent experience • Nice to have: Experience with programming languages such as JavaScript, Python, or Node.js • Familiarity with automated testing practices
• Health insurance • Comprehensive compensation and benefits package • Relocation program • Professional development opportunities including certification programs • Mentorship and talent investment programs • Internal mobility and internship opportunities • Flexible work arrangements
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