Flex Account Manager

🕒 il y a 2 mois

⛰️ Colorado, Mississippi, +1 états de plus – Distant

⛰️ Colorado – Remote 🎸 Mississippi – Remote 🤠 Texas – Remote

💵 $64 700 - $120 400 / an

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Marsh McLennan

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1871

💸 Finance

Finance • Consulting • Insurance

Marsh McLennan est une entreprise de services professionnels de premier plan opérant dans les domaines du risque, de la stratégie et des personnes. Avec plus de 85 000 employés dans le monde, l'entreprise regroupe quatre principales activités : Marsh, offrant du courtage d'assurance et de la gestion des risques ; Guy Carpenter, fournissant des stratégies de réassurance et de capital ; Mercer, spécialisée dans le conseil en santé, patrimoine et carrière ; et Oliver Wyman, axé sur le conseil en stratégie, économie et marque. Marsh McLennan s'engage à promouvoir une culture inclusive, à responsabiliser ses employés et à fournir des solutions innovantes à ses clients dans le monde entier.

Description

• Independently manage daily tasks and projects to maintain and enhance client satisfaction • Oversee client renewals, servicing, and potential terminations, ensuring all plan documentation, system records, and checklists are accurate and up to date • Manage client renewal processes by analyzing coverage needs and pricing, providing informed recommendations • Stay informed on IRS and Department of Labor regulations and industry trends, communicating updates to the team to foster knowledge sharing • Ensure adherence to standardized procedures and processes to deliver high-quality outcomes, support staff development through training, and maintain accurate record-keeping and technology use • Review and audit staff work for timeliness, quality, compliance, and system efficiency, proposing improvements as needed • Conduct audits of record-keeping systems and third-party card vendor systems • Address client and teammate inquiries related to administration, billing, claims, and problem resolution • Build and maintain strong client relationships, actively managing issues to retain clients, including coordination with other McGriff offices • Mentor and train teammates to promote effective service delivery • Provide administrative support for special projects and the development of new services as assigned • Participate in seminars, training, and carrier meetings to stay current on products and legislative changes • Support overall TPA practice revenue and client retention objectives

🎯 Exigences

• Knowledge of Flexible Benefits Client account management experience • Strong client relationship skills with excellent communication, service orientation, cooperation, and tact to resolve issues • Proven sales and upselling abilities within related industries • Demonstrated responsiveness, urgency, and professionalism • Positive and enthusiastic attitude • Proficiency in Microsoft Office Suite and Adobe • Ability to travel occasionally for benefit fairs, conferences and educational events

🏖️ Avantages

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities