Operations Specialist – EH&B Offshore Operations Subject Matter Expert

Emploi pas sur LinkedIn

🕒 il y a 23 jours

🌴 South Carolina, Virginia – Distant

🌴 South Carolina – Remote ⚔️ Virginia – Remote

💵 $64 700 - $120 400 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Marsh McLennan

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1871

⚖️ Juridique

📣 Marketing

💸 Finance

Legal • Marketing • Finance

Marsh McLennan est une entreprise de services professionnels de premier plan opérant dans les domaines du risque, de la stratégie et des personnes. Avec plus de 85 000 employés dans le monde, l'entreprise regroupe quatre principales activités : Marsh, offrant du courtage d'assurance et de la gestion des risques ; Guy Carpenter, fournissant des stratégies de réassurance et de capital ; Mercer, spécialisée dans le conseil en santé, patrimoine et carrière ; et Oliver Wyman, axé sur le conseil en stratégie, économie et marque. Marsh McLennan s'engage à promouvoir une culture inclusive, à responsabiliser ses employés et à fournir des solutions innovantes à ses clients dans le monde entier.

Description

• Provide guidance to teammates across the organization, and to 3rd party vendors, in order to support firm growth and success • Manage projects geared toward meeting operational goals, adding efficiency, and driving excellence in client service and agency operations • Writing, Updating and Training Standard Operating Procedures • Upholding quality standards by ensuring that process and product output meet regulatory and internal control requirements • Tracking quality metrics, recommending improvements, and guiding the business on quality control issues • Analyze feedback, propose suggested actions, create reporting and presentations relating to ad-hoc reporting • Drives operational support of management teams and processes for continuous improvement of efficiency and quality within the team • Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives • Manages and prioritizes own workload to meet individual SLA, KPI and Quality targets • Disseminates information to and coordinate projects, leveraging best practices to achieve operational excellence • Maintains a basic understanding of the core aspects of relevant Insurance and related legislation

🎯 Exigences

• College Degree or equivalent education, training and work-related experience • Three years of experience within the Employee Health and Benefits industry • Highly effective written/verbal communication and facilitation skills • Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

🏖️ Avantages

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities