Dealer Relations Manager

Emploi pas sur LinkedIn

🕒 il y a 29 jours

☕ Washington – Distant

☕ Washington – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Mobility

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2018

🚗 Transport

👥 B2C

Transport • B2C

Mobility est un service de motosharing électrique basé sur une application, exploité sous la marque ACCIONA Movilidad, qui propose des locations de motos à court terme, facturées à la minute, dans les villes espagnoles. Les utilisateurs téléchargent l'application, s'inscrivent, localisent et réservent des motos électriques à proximité, et choisissent parmi trois modes de conduite (Standard, Custom, Xtra) avec différentes vitesses maximales ; les trajets sont facturés à la minute avec des forfaits optionnels de minutes et un abonnement mensuel à tarif fixe. Le service met l'accent sur la durabilité (moteurs électriques alimentés par une énergie 100% renouvelable), des zones opérationnelles et de stationnement centrées sur la ville, un support client disponible 24/7, et des caractéristiques de véhicule telles qu'un grand coffre avec deux casques, des ports USB, et des modes de conduite sélectionnables.

Description

• As a Dealer Relations Manager, you must possess superior communication skills that enable you to build high-level relationships throughout the entire dealership • Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships • Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team • Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated • Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team • Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts • This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations • Responsible for the retention of 20+ accounts

🎯 Exigences

• Bachelors’ degree in Business, Management, Marketing or a related field • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment • Significant experience working with CRM tools and are at ease with technology • Think quickly on your feet and handle ambiguity • Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work • Know how to establish rapport and develop meaningful relationships with your clients • Negotiate effectively, finding the win-win solution to problems • Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way • Ability to perform as part of a larger team and work independently to schedule and prioritize your work • Regularly assess your own performance and adapt your work to achieve better results • Must believe in what you do and feel a vested interest the company’s success

🏖️ Avantages

• This role requires 80%-100% travel within the region and nationally as needed • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development