Provider Relations Manager I

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🦬 Montana – Distant

🦬 Montana – Remote

💵 $52 900 - $76 360 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Modivcare

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2017

🏥 Santé

⚕️ Assurance santé

🚗 Transport

💰 €525 000 000 Post-IPO Debt en 2024-07

Healthcare • Healthcare Insurance • Transport

Modivcare est une entreprise qui se consacre à simplifier l'expérience de vie avec des besoins de santé complexes en fournissant une gamme complète de solutions de soins de soutien. Elle se spécialise dans le transport médical non urgent, les soins personnels, ainsi que la surveillance virtuelle et à distance des patients. Modivcare collabore étroitement avec les régimes Medicaid, les agences d'État, Medicare Advantage, les plans SNP, les systèmes de santé, les professionnels de santé et les fournisseurs de transport, garantissant que les membres reçoivent les services de santé nécessaires. Grâce à des technologies innovantes et des stratégies orientées par les données, elle aborde les déterminants sociaux de la santé en offrant des services comme le transport de qualité, la gestion des soins chroniques, la livraison de repas et l'assistance à domicile, visant à optimiser les résultats de santé des patients et améliorer leur expérience globale.

Description

• Serve as a key relationship manager for transportation providers within an assigned market. • Build and maintain productive provider relationships at the local and regional level. • Represent the company in meetings with provider partners to manage performance and identify mutual solutions. • Make decisions related to provider relationships and day-to-day operational needs. • Manage transportation execution across all modes for the assigned area. • Monitor provider performance against key metrics, including safety, on-time delivery/pickup, reroutes, compliance, trip acceptance, on-time to pick/depart, on-time to destination, digital compliance, and complaints. • Identify opportunities for improvement through ongoing provider communication and data review. • Use information across multiple systems to identify root causes and take action to resolve issues within the network. • Partner with Operations leadership to reduce reroutes, missed trips, provider complaints, and member abrasion. • Conduct training sessions for providers and departmental staff on policies, procedures, processes, portals, and system changes. • Escalate issues that require input from cross-functional teams or senior leadership. • Support safety and compliance to help ensure a safe work environment for all. • Participate in special projects and other duties as assigned.

🎯 Exigences

• Bachelor’s degree required, or equivalent combination of education and experience. • Zero (0) plus years of experience. • Strong verbal and written communication skills with the ability to clearly convey information, negotiate, and resolve conflict. • Strong interpersonal skills with the ability to work effectively with stakeholders at varying levels. • Strong problem-solving and decision-making skills. • Customer service mindset and the ability to create a positive experience. • Proficiency in Microsoft Office products, including Word, Excel, Access, and Outlook. • Familiarity with non-emergency transportation brokerage is a plus. • Knowledge of proprietary software or the ability to learn new systems quickly.

🏖️ Avantages

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post-Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)