Security Support Manager

🕒 il y a 16 jours

🗽 New York – Distant

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💵 $90 000 - $115 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👮‍♂️ Cybersécurité / Ingénieur Sécurité

🦅 Parrain de Visa H1B

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

Cyber Security

Linux

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Logo of Motorola Solutions

Motorola Solutions

10 000+ employés

Fondée en 1928

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Motorola Solutions est une entreprise fournissant un écosystème complet de sécurité et de sûreté, offrant des solutions technologiques pour protéger les personnes, les biens et les lieux. L'entreprise se spécialise dans les communications critiques, les systèmes de sécurité vidéo, les solutions pour centres de commande, ainsi que les services de gestion et de support. Ses produits incluent des radios P25 pour missions critiques, des radios DMR professionnelles, des appareils large bande et des systèmes de sécurité vidéo alimentés par l'analytique IA. Motorola Solutions dessert divers secteurs, y compris la sécurité publique, l'éducation, les soins de santé, les forces de l'ordre et plus encore, mettant l'accent sur l'amélioration de l'efficacité opérationnelle et de la réactivité dans les situations critiques. Elle s'engage à fournir des solutions qui aident ses clients à rester connectés, à communiquer clairement et à agir avec certitude dans les conditions les plus difficiles.

Description

• Coordinate delivery of Motorola Solutions’ cybersecurity services for specific New York City customers • Oversee network security operations in collaboration with the Security Operation Center and Threat Intelligence Team • Serve as the primary interface to customer and NYC agency Network Security Teams • Create, track, and update release plans for security updates • Develop methods of procedure, schedule, and oversee Motorola Solutions security patches • Develop methods of procedure, schedule, and oversee third-party software patches for Microsoft, Linux, Aviat, and Nokia systems • Track the impact of security updates and patches on existing hardware • Manage firewall and logging server configuration • Identify network vulnerabilities and abnormal activity • Perform advanced behavioral analytics for internal data theft and exfiltration • Maintain the Customer Hub portal with current security-related information • Coordinate with the Field Service Operations Manager when security-related resources are needed • Generate monthly security reports and meet with customer Network Security representatives • Maintain and implement the MSI/Customer Security Escalation Process • Collaborate with the System Manager on day-to-day activities • Drive or conduct Secure Design Reviews and Threat Assessments • Support Risk Assessment and Mitigation Strategies • Support cybersecurity Incident Response and Crisis Management processes and activities • Monitor cybersecurity industry and technology trends and incorporate them into the organization

🎯 Exigences

• 3+ years of experience in a services business, displaying an understanding of the principles of service operations and customer support • 3+ years of program management experience, including customer-facing experience • 3+ years experience in LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Cyber Security, Security Support, Public Safety, Engineering, Networking equipment or Military experience • Highly conversant in cyber security principles, including security patching, security monitoring activities, and threat intelligence concepts • Experience with Secure Design Reviews and Threat Assessments • Experience supporting Risk Assessment and Mitigation Strategies • Experience with vulnerability reporting and response communications • Experience supporting cybersecurity Incident Response and Crisis Management Processes/Activities • Ability to develop relationships and collaborate with customer Network Security teams and internal cybersecurity organizations • Experience directly working with end-user customers • Excellent communication skills and ability to present complex topics to non-technical audiences • Ability to present confidently and persuasively to internal and external customers • Must obtain Network+ and Security+ certifications within the first year of employment • Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship unavailable • Must be able to obtain background clearance as required by government customers • Must live within a commutable distance of the 5 boroughs of New York City • Local travel required; travel percentage under 25% (also stated as less than 10%)

🏖️ Avantages

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • Local travel for planned network activities and potential unplanned events/remediation efforts • Relocation not provided

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