Strategic Account Manager, Residential

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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MRI Software

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1971

🏠 Immobilier

☁️ SaaS

🤖 Intelligence artificielle

Real Estate • SaaS • Artificial Intelligence

MRI Software est un fournisseur mondial de solutions technologiques immobilières conçues pour renforcer les professionnels de l'immobilier et les communautés. L'entreprise offre une suite complète d'outils proptech adaptés à la gestion immobilière résidentielle et commerciale, incluant des services numériques intégrés, la gestion énergétique, l'engagement des locataires et la comptabilité des baux. Les solutions de MRI Software visent à simplifier les processus de gestion immobilière, optimiser les performances commerciales et atténuer les risques grâce à des données unifiées et des insights commerciaux. Mettant l'accent sur l'innovation, MRI Software connecte les visionnaires de l'immobilier avec une technologie axée sur l'IA pour construire des communautés prospères et faciliter la conformité. La société dessert une vaste clientèle de plus de 45 000 clients dans 170 pays, soutenant des secteurs variés tels que le logement collectif, les bureaux, le commerce de détail, la logistique industrielle, et plus encore.

Description

• Develop and expand relationships with MRI’s most strategic customers within a defined portfolio. • Focus on driving customer retention, identifying expansion opportunities, building executive-level relationships. • Ensure customers realize measurable value from MRI’s solutions. • Partner cross-functionally with Sales Engineers, Professional Services, Customer Success, Support, and Product teams to align customer priorities with MRI’s capabilities and long-term growth strategy.

🎯 Exigences

• 5+ years of experience in strategic account management, enterprise sales, customer success, or relationship management within business products or services. • Bachelor’s degree in business, marketing, or related discipline; or equivalent training and experience in business, sales, or account management. • Software, SaaS, or real estate industry experience preferred. • Demonstrated track record of retaining and growing strategic customer relationships, identifying expansion opportunities, and meeting or exceeding account growth targets. • Proven ability to build trusted advisor relationships with senior stakeholders and executive sponsors. • Strong verbal and written communication skills with the ability to develop account plans, deliver executive-level presentations, and clearly articulate business value. • Demonstrated understanding of CRM systems, account planning tools, business applications, and the technology ecosystem used to support customer engagement and growth. • Must be open to travel as needed to support strategic customer meetings, executive business reviews, industry events, and account planning activities. • Personal credit card, or functional equivalent, is required for business expenses, which shall be reimbursed pursuant to company policy.

🏖️ Avantages

• Join our employee-led resource groups to maximize your experience at work. • Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program. • Utilize 16 hours of paid time to volunteer. • Know great workers? Our generous employee referral scheme rewards you for bringing in talent. • Enjoy peace of mind with our regional-specific healthcare benefits for you and your family. • Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee. • Maintain a fantastic work-life balance with PTO days plus observed holidays. • Further your professional development and growth with our tuition reimbursement offerings. • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.