Digital Product Manager – Digital Account Opening

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌵 Arizona, Florida, +11 états de plus – Distant

🌵 Arizona – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

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MVB

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1947

📱 Médias

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

MVB est une entreprise qui construit et exploite l'infrastructure numérique pour l'industrie internationale du livre. Elle développe des services de métadonnées, des plateformes numériques et des formats médiatiques pour connecter éditeurs, librairies et prestataires de services — rendant les livres découvrables et gérant les flux de données à travers les marchés. MVB offre des solutions et des produits tels que VLB, VLB-TIX, services ISBN/ISNI, systèmes de bons, ainsi que des événements et recherches industriels, opérant depuis plusieurs bureaux à travers le monde pour soutenir éditeurs, libraires et auto-éditeurs.

Description

• Product Strategy & Roadmap • Partner with the Director of Digital Product to develop and maintain the Digital Account Opening product roadmap, prioritizing features and enhancements based on client needs and business objectives • Gather input from internal stakeholders and clients to inform the roadmap, making trade-off decisions when priorities conflict • Stay informed on market trends, competitive offers, and regulatory changes that could impact the product strategy • Implementation & Delivery • Develop project plans with clear timelines and milestones for product launches and enhancements • Coordinate with business stakeholders, compliance, risk, legal, and operations to ensure all requirements are addressed • Work with PMO to establish repeatable launch processes and drive adoption across the organization • Partner with marketing and sales to develop go-to-market materials and client-facing messaging • Vendor Management • Serve as the primary point of contact for the Digital Account Opening vendor, managing the day-to-day relationship and escalating issues as needed • Hold the vendor accountable to contractual commitments and service level agreements • Work with the vendor to troubleshoot issues, test new features, and implement configuration changes • Performance Monitoring & Optimization • Monitor key performance metrics including application completion rates, abandonment points, processing times, and client satisfaction • Identify opportunities to improve the user experience and reduce friction in the account opening process • Use performance data and client feedback to inform product enhancements and prioritization decisions • Training & Support • Create and maintain training materials and documentation for internal teams and clients • Provide product training to internal stakeholders and support client onboarding as needed

🎯 Exigences

• Bachelor's degree in Business, Computer Science, or a related field • 5+ years of product management experience in financial services, preferably with exposure to digital banking products, account opening processes, or core banking systems • Track record of successfully launching and managing digital products or platforms • Understanding of web and mobile technologies, API integrations, and how digital banking systems work—enough to have credible conversations with technical teams and translate requirements effectively • Working knowledge of banking regulations including USA PATRIOT Act, BSA/AML, and KYC/CIP requirements as they relate to account opening • Strong communication skills with the ability to present to and influence stakeholders at all levels • Self-starter who can identify what needs to be done and drive it to completion with minimal oversight • Preferred MBA or advanced degree • Experience with Digital Account Opening platforms or customer onboarding solutions • Product management certification (e.g., Pragmatic Institute, Product School) • Familiarity with core banking platforms and integration testing processes

🏖️ Avantages

• Medical, Dental and Vision Insurance • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) • Short- and Long-Term Disability Plan • Group Life Insurance • 401K Salary Deferral Plan • Wellness Program • Education & Tuition Expense Reimbursement • PTO and Unique Vacation Purchase Program • Nationwide Pet Insurance Coverage