Senior Remediation Specialist

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $20 - $34 / heure

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of LoanCare

LoanCare

1001 - 5000 employés

💼 Conseil

🛡️ Assurance

📦 Logistique

Consulting • Insurance • Logistics

LoanCare est une entreprise spécialisée dans la gestion des prêts hypothécaires. Elle propose une gamme de services liés à la gestion des paiements hypothécaires, au service client pour les détenteurs de prêts, et aux stratégies d'atténuation des pertes. LoanCare vise à aider les propriétaires à maintenir efficacement leurs comptes hypothécaires, en assurant des paiements ponctuels et en gérant les éventuels défis financiers.

Description

• Manage the loan remediation pipeline by tracking, prioritizing, and updating assigned cases • Collect, verify, and image required documentation in compliance with regulatory and internal guidelines • Follow up with internal teams and third-party vendors to obtain documentation and remediate outstanding issues • Validate borrower information, loan terms, and remediation actions before finalizing updates or decisions • Review loan files for completeness and compliance with policies and regulations • Own assigned cases and drive them to resolution with minimal supervision • Analyze complex loan scenarios and develop practical remediation solutions • Collaborate with lines of business and stakeholders to coordinate efforts and identify process improvements • Communicate strategically with leaders and stakeholders to ensure transparency, alignment, and timely decisions • Mentor and assist junior-level employees • Perform other duties as assigned

🎯 Exigences

• High School Diploma or equivalent • 3+ years in a supporting role within Loss Mitigation or related functions such as Underwriting, Closing or Quality Assurance • Strong working knowledge of Microsoft Office Suite, including Excel, Word, and Outlook • Ability to learn proprietary loan systems • Demonstrated accuracy in reviewing and correcting loan documents for compliance and error prevention • Effective verbal and written communication with stakeholders at all organizational levels • Ability to organize, track, and verify loan documentation across multiple systems and formats • Experience with precise data entry and maintaining consistency across systems • Ability to multitask, prioritize, work independently with minimal supervision, and meet deadlines • Ability to adapt to changing processes, procedures, regulatory requirements, and internal workflows • Ability to quickly grasp concepts, make sound decisions, and resolve issues efficiently • Associate’s degree in business, finance, or related field (desired) • Understanding of underwriting criteria for FHA, VA, and conventional mortgages (desired) • Experience conducting root cause analysis to identify issues, determine corrective actions, and improve remediation processes (desired)

🏖️ Avantages

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) • Employee stock purchase plans • Mental health resources, including free Calm memberships • Wellness initiatives promoting physical and emotional well-being • Employee recognition programs • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Flexible remote work • Resources and support for career growth • Virtual engagement opportunities

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