Data Analyst, Retention

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Ollie

Site WebLinkedInTous les Emplois

51 - 200 employés

👥 B2C

🛍️ eCommerce

B2C • eCommerce

Ollie est une entreprise de nourriture pour animaux de compagnie spécialisée dans l'offre d'aliments de haute qualité et de grade humain pour les chiens. Leurs produits sont fabriqués à partir de viandes, de fruits, de légumes et de céréales entiers et soigneusement sélectionnés, sans arômes artificiels, sous-produits ou agents de remplissage nocifs. Conçus pour offrir une nutrition équilibrée et scientifiquement guidée, les repas d'Ollie sont formulés par des vétérinaires pour répondre à tous les stades de vie des chiens. Leur alimentation est peu transformée et préparée dans des installations aux États-Unis, garantissant des normes de qualité et de sécurité optimales.

Description

• Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through: • - Exploratory analytical projects that identify actionable learnings & create high-value hypotheses • - Hypothesis & initiative valuation to inform prioritization • - Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning • Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas • Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience

🎯 Exigences

• 2+ years of experience in data analytics,business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business • You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems • You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions • You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake) • You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently • You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats • Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business

🏖️ Avantages

• Competitive salary • Sponsored 401k program with employer match up to 4% • Comprehensive health coverage including medical, dental and vision • Unlimited vacation policy that you're encouraged to use • Paid parental leave • 1-week paw-ternity leave for new dog parents • Free Ollie subscription • Inspiring pack members!