Deal Desk Manager

🕒 il y a 1 mois

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 34%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of n8n

n8n

11 - 50 employés

Fondée en 2019

💼 Conseil

📦 Logistique

🏭 Fabrication

Consulting • Logistics • Manufacturing

n8n est une plateforme sécurisée d'automatisation des workflows, native à l'IA, conçue pour les équipes techniques. Elle permet aux utilisateurs de créer des agents autonomes à étapes multiples et d'automatiser les workflows à travers diverses applications avec des intégrations illimitées. Avec un support à la fois pour le code et pour une interface utilisateur intuitive, n8n permet aux entreprises de rationaliser leurs opérations, d'améliorer les processus informatiques et de sécurité, et d'optimiser leur CRM, tout en maintenant la conformité et en assurant un temps de fonctionnement crucial pour les missions.

Description

• Build n8n's Deal Desk function from scratch, AI- and automation-first: intake, approval workflow, and pricing guardrails. • Advise Sales on deal structure and pricing to protect margin without slowing down the sales cycle. • Maintain a simple set of discount and pricing rules that Sales can apply on their own, without escalating every deal. • Run a monthly and quarterly deal war room to keep deal velocity high, especially around month-end and quarter-end close. • Handle contract redlines and non-standard terms directly, keeping most negotiations out of Legal's hands. • Build a redline clause library of accepted and rejected language, so AI can suggest fallback terms on routine deals. • Automate approvals and quoting in CPQ, and use AI to triage incoming requests and flag which deal changes actually need re-approval. • Own Salesforce data quality and executed-contract hygiene for every deal. • Support Customer Success on non-standard renewal and expansion structuring. • Coordinate security and compliance requests (DPA, SOC 2, security addenda) between Sales, Security, and Legal. • Report monthly on deal desk performance: cycle time, discounting, and exceptions.

🎯 Exigences

• 📈 Deal desk knowledge: You have in-depth experience developing and operating a deal desk function, not just executing a process someone else fully designed. • 📐 SaaS commercial fluency: You have a strong understanding of SaaS pricing models, revenue recognition and ARR reporting principles, and enterprise contract structures. • ⚖️ Contract negotiation and redlining: You can negotiate and redline order-form-level terms directly with a customer and know when to involve Legal. • 🛠️ CPQ/ Salesforce hands-on: You've configured and operated both a CPQ and Salesforce yourself, not just used what someone else set up. • 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples of deal or approval workflows you've automated. • 🤝 Stakeholder management: You have outstanding communication skills and can influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance. • 🏗️ 0-to-1 builder: You've spun up a deal desk or similar function from the ground up, defining the underlying processes and policies yourself. • 🔧 Modern CPQ/billing exposure: You've worked with Salesforce CPQ or modern platforms like Hyperline or Solvimon. • 🧩 Product curiosity: You're curious about n8n and ideally have already successfully built a workflow.

🏖️ Avantages

• Competitive compensation 💸 – We offer fair and attractive pay. • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. • Work/life balance 🏖️ – We work hard but ensure you have time to recharge: • Europe: 30 days of vacation, plus public holidays wherever you are. • US: 20 vacation days, 8 sick days, plus public holidays wherever you are. • Health & wellness 🩺 – • Europe: We provide benefits according to local country norms.* • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. • Future planning 💰 – • Europe: We provide pension contributions according to local country norms.* • US: 401(k) retirement plan with a 4% employer match. • Financial security 🛡️ – • Europe: We provide benefits according to local country norms.* • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. • AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.

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