Licensed Healthcare Agent – Training Specialist

🕒 il y a 10 jours

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Nasium Training

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2024

🏥 Santé

💼 Conseil

🍽️ Alimentation et boissons

Healthcare • Consulting • Food & Beverage

Nasium Training est un fournisseur de développement des compétences dans le secteur de la santé, qui propose des programmes de formation clinique et non clinique adaptés et accélérés pour les employeurs. L'offre inclut des cours en ligne et hybrides ainsi que des préparations à la certification pour des rôles tels qu'assistants médicaux, techniciens en pharmacie, techniciens en stérilisation, opérateurs de radiographie à portée limitée, technologues cardiovasculaires, agents de santé agréés, et formation fondamentale en santé mentale. Nasium collabore avec des organisations de santé pour développer, reconvertir et former les employés de manière transversale, en fournissant des programmes curriculaires centrés sur l'employeur, avec reporting des progrès et support pour répondre aux défis de recrutement et de rétention de personnel.

Description

• Onboard new team members with an emphasis on helping them learn their job role and connect with our culture. • Design and facilitate training curriculum tailored to call center roles, including presentations, job simulations, role-playing exercises, web-based courses, videos, and other blended learning materials. • Engage with team members and managers to assess on-going training needs on process, procedures, systems, and regulatory updates. • Discuss career-pathing opportunities with managers to align training with departmental growth. • Provide regular feedback to directors and managers on individual and team performance. • Identify knowledge gaps based on individual and team performance, aligning with organizational processes. • Measure training outcomes. • Assist in collecting and compiling course survey feedback to enhance training quality. • Ensure new hires complete mandatory training on health, safety, and compliance requirements/practices. • Support leadership on remediating team member compliance violations. • Participate in and contribute to team collaboration and communication. • Engage with team members on camera and in digital workspaces and virtual events. • Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. • Create a supportive and open environment for coaching conversations. Provide constructive feedback on progress. • Help mentees define their goals and understand why they matter. Offer guidance and resources to overcome obstacles. • Perform other duties as assigned.

🎯 Exigences

• Licensed Healthcare Agent (varies by state) • 2-40 License (Health Insurance) Required; Both 2-40 and 2-15 (Life Insurance) preferred. • Bachelor’s Degree plus 3 years LHA experience • State-specific licensing requirements to be defined if needed. • Any degree, or equivalent experience, especially in education, instructional design, or related field. • Any strong or advanced proficiency in the above minimum requirements. • Training, instructional design or related certification. • Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. • Other skills or abilities – instructional design, professional services/consulting, Adobe Creative Suite, project management, teambuilding, data analysis and influence.

🏖️ Avantages

• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)