Operations Administrator

Emploi pas sur LinkedIn

🔥 il y a 1 heure

⚔️ Virginia – Distant

⚔️ Virginia – Remote

💵 $22 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🚫👨‍🎓 Aucun diplôme requis

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The NAI

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2000

💼 Conseil

📣 Marketing

📱 Médias

Consulting • Marketing • Media

La NAI est l'Initiative de la Publicité en Réseau, une association commerciale auto-régulée pour l'industrie de la publicité numérique et la technologie publicitaire, axée sur la collecte de données responsable et la protection de la vie privée des consommateurs. Elle développe des principes de confidentialité et un cadre d'auto-régulation, mène des examens et des conseils en matière de protection de la vie privée, publie des commentaires politiques et des ressources éducatives (par exemple, sur les technologies de protection de la vie privée) et plaide pour une politique en matière de publicité numérique et de protection de la vie privée tout en soutenant la conformité des membres et les mécanismes de désinscription.

Description

• Accept and process newly assigned review cases • Create and maintain case folders within secure document management systems • Review incoming documentation and identify enrollee, representative, and health plan contact information • Maintain accurate case records, tracking spreadsheets, monitoring reports, and invoice records • Request missing contact information or documentation from stakeholders • Monitor case timelines and ensure compliance with state-specific requirements • Organize, upload, rename, encrypt, distribute, and maintain confidential case documents • Create and manage secure ShareFile accounts for health plans, providers, and clinical reviewers • Assist stakeholders with secure document submission • Prepare forms and supporting documentation for clinical reviewers • Set up reviewer access, distribute instructions, and track reviewer submissions • Prepare cover letters and final determination mailing packets • Coordinate secure electronic distribution and certified mail delivery • Archive final case documentation • Generate invoices based on state-specific fee schedules • Monitor invoice due dates and payment status, send payment reminders, and coordinate with finance • Document daily case activity, communications, and phone logs • Preserve records for audit and compliance purposes • Support project leadership with administrative reporting and operational updates

🎯 Exigences

• Minimum of high school diploma or GED equivalent required • 2+ years of experience in administrative operations, healthcare administration, insurance, legal support, or case management • Professional demeanor and excellent customer service skills • Strong proficiency with Microsoft Office Suite, including Excel, Outlook, and Word • Experience managing confidential and sensitive information • Excellent organization, prioritization, and time-management skills • Strong written and verbal communication skills • Ability to work independently and manage multiple deadlines simultaneously • Exceptional attention to detail and accuracy • Ability to work independently and collaboratively • Dependable, respectful, and committed to company ethics and standards

🏖️ Avantages

• Medical, Dental, and Vision benefits available • 401(k) available with company match • Paid holidays • Paid Vacation Time