Director of UX

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

💵 $180 000 - $230 000 / an

⏰ Temps Plein

🔴 Expert

🎨 Designer Produit (UI/UX)

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Newfire Global Partners

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2016

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

Newfire Global Partners est une entreprise américaine de services et de conseil en informatique (fondée en 2016 à Boston) qui fournit des services d'augmentation de talents, d'ingénierie logicielle, de données et d'analytique, ainsi que de conseil en IA/ML à des clients d'entreprise et d'investissement. La société propose des équipes multidisciplinaires en ingénierie, produit, et marketing, une diligence technique pour VC/PE, une optimisation de plateforme de données, et un outil interne de ML (Novel Heat) pour améliorer la qualité du code et la vélocité Scrum. Newfire opère sur les Amériques, l'Europe et l'APAC avec un modèle de livraison 24x5 et se concentre sur des secteurs tels que la santé numérique, la fintech, la cybersécurité, et la technologie éducative.

Description

• Provide hands-on management, coaching, and mentorship to 2 UX researchers and 5 senior designers • Conduct design and research critique and ensure high-quality outputs across projects • Review and approve research and design plans • Lead performance development and team growth • Foster a collaborative and supportive team culture • Build and maintain relationships with Product and Engineering directors • Work with the VP of Product on roadmap planning and UX prioritization • Collaborate with the VP of User Experience on UX strategy and practice evolution • Represent UX in cross-functional planning and decision-making • Participate in quarterly business reviews with client leadership • Maintain systems providing leadership and clients visibility into team activity, assignments, and deliverables • Manage project tracking to provide visibility into workload and progress • Ensure consistent design quality across concurrent Care Management and Utilization Management projects • Optimize workflows to increase design throughput and reduce time-to-test and time-to-delivery • Navigate roadmap changes and ambiguity while maintaining team productivity • Facilitate weekly team meetings and twice-weekly critique sessions • Coach the team in product-management collaboration and remove blockers requiring senior intervention • Partner with Product across the product development lifecycle from discovery through design and build • Report to the VP of User Experience • Serve as operational owner of the embedded UX team for a healthcare technology client

🎯 Exigences

• 5+ years in UX leadership roles, including experience as a Director or equivalent • Proven experience managing teams of 5–10 UX professionals, including designers and researchers • Deep expertise in complex enterprise healthcare software • Health insurance/payer systems experience strongly preferred • Success in an in-house product organization or deeply embedded consulting role • Experience managing geographically distributed or offshore teams • Ability to build influential relationships with senior product and engineering leaders • Expertise in design critique and actionable feedback • Strong facilitation skills for cross-functional alignment • Process-oriented, with UX best-practice toolkits • Comfortable operating in ambiguous, fast-changing environments • Ability to coach UX professionals to grow their skills and impact • Experience in research oversight and translating insights into design direction • Proactive problem-solving and blocker removal • Collaborative leadership that builds trust and psychological safety • Results-driven focus on delivery and team wellbeing • Passion for healthcare and improving user experiences in complex domains • Must be US-based, ideally in the Eastern Time Zone • Boston area preferred • Some travel to Boston HQ or occasionally customer sites

🏖️ Avantages

• Medical, dental & vision coverage • Health spending accounts • Voluntary benefits • Leave of absence policies • Employee Assistance Program • 401(k) program with employer contribution • Flexible work schedules • Time-off policy • Company equipment for all new full-time US-based remote employees • Background screening conducted with candidate consent • Equal Employment Opportunity employer