Network Engineer – Associate

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NexGen Data Systems, Inc.

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201 - 500 employés

💼 Conseil

📦 Logistique

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

NexGen Data Systems, Inc. est une société de conseil en informatique offrant des services professionnels spécialisés, axés sur des solutions avancées de cloud, de centres de données et de réseaux. Elle propose des capacités intégrées de sécurité et de gestion pour des solutions clés en main complètes, adoptant une approche de gestion collaborative pour accélérer la livraison de solutions techniques complexes. Les services de NexGen incluent l'informatique en nuage, l'ingénierie réseau, l'ingénierie des centres de données, la cybersécurité, la sécurité des données et des réseaux, ainsi que l'ingénierie des opérations. Ils sont certifiés ISO et CMMI, ce qui souligne leur engagement envers la qualité et l'efficacité de la prestation de services.

Description

• Support network infrastructure operations with focus on configuration management, monitoring, system integration, and ticket resolution under guidance of Referral and Senior Engineers. • Provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities. • Plan, install, and support hardware and software upgrades under senior guidance. • Implement network configuration changes per approved standards and change control. • Monitor network performance and respond to anomalies using monitoring tools. • Support system integration activities and coordinate with application support teams. • Manage ITSM ticket queues and resolve customer issues within SLA timeframes. • Conduct monthly trend analysis and ticket query reporting. • Support change request assessments and ensure 24-hour turnaround. • Assist with network inventory management and NMS compliance (98.5% accuracy). • Create and update technical documentation and work instructions. • Participate in testing and validation of network changes. • Provide customer communication and technical support coordination.

🎯 Exigences

• Active Department of Defense Secret level security clearance required. • DoD Approved 8570 / 8140 OS and Cybersecurity certifications required. • Bachelor's degree in technical discipline and 3 years OR Technical/Vocational certification and 5 years 4-5 years’ relevant technical experience. • Proficient in normal networking protocols: TCP/IP, HTTP/HTTPS, DNS, DHCP, SNMP. • Working knowledge of Cisco IOS and network device configuration. • Understanding of 802.1d/q/w, 802.3, 802.11, and communication standards. • Experience with SolarWinds, monitoring tools, and network management platforms. • Basic network security: firewall rules, VPN concepts, IDS awareness. • Cable testing, OTDR, and network diagnostic tools. • Ethernet, Fast Ethernet, Gigabit Ethernet familiarity. • Windows, Active Directory, basic UNIX/Linux skills. • ServiceNow or similar ITSM platforms. • Routed/switched LAN environment operations.

🏖️ Avantages

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents. • Company provides short and long term disability plans. • 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan. • Comprehensive training and development program. • 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.