DevOps Engineer – Night Shift

🕒 il y a 4 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⛑ Ingénieur DevOps & SRE

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

Cette entreprise a parrainé des visas de Travailleur Qualifié du Royaume-Uni par le passé.

👻 Score fantôme 32%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

NICE

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1991

☁️ SaaS

🤖 Intelligence artificielle

📡 Télécommunications

SaaS • Artificial Intelligence • Telecommunications

NICE est un fournisseur leader de solutions d'automatisation du service client alimentées par l'IA, transformant les centres de contact en centres d'expérience client de classe mondiale. Leur plateforme CXone Mpower offre une automatisation complète des flux de travail du service client, intégrant agents humains et IA pour fournir des interactions client efficaces et personnalisées. Les offres de NICE comprennent l'IA pour l'expérience client, des solutions numériques et en libre-service, l'engagement et la gestion de la main-d'œuvre, ainsi que des plateformes de centres de contact entièrement basées sur le cloud. Ils sont reconnus comme un leader dans l'industrie des centres de contact en tant que service (CCaaS), fournissant des outils pour augmenter l'efficacité opérationnelle, l'engagement des employés et améliorer la satisfaction client.

Description

• Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality-assured deployment of software deliverables • Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet • Manage day-to-day operations of release pipelines, build tools, artifact repositories, and source control systems • Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation • Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency • Maintain and upgrade DevOps systems in both production and non-production environments on an ongoing basis • Proactively monitor infrastructure and application health — including CPU, memory, file systems, databases, batch jobs, and network performance — and respond swiftly to anomalies • Identify and resolve operational issues including infrastructure failures, batch processing errors, network disruptions, and client data feed problems • Troubleshoot and respond to production downtime, performance degradation, and security-related incidents in a timely, structured manner • Perform end-to-end operational duties covering application server health, service availability, and platform integrity in accordance with documented processes and runbooks • Review and manage client service request tickets in adherence to defined SLAs, ensuring accountability and timely resolution • Provide on-call off-hour support as part of a structured rotation, including during non-prime and weekend shift windows as required • Maintain complete and accurate operational documentation including incident tracking, change logs, and runbooks • Produce metric reports and regular productivity/status updates for internal stakeholders and management • Communicate proactively and clearly — both written and verbal — with internal teams, leadership, and customers on a daily basis • Liaise with management to share feedback on existing and new processes, methodologies, best practices, and technology changes • Work efficiently under pressure to meet tight deadlines while maintaining the professionalism, accuracy, and consistency expected in a high-availability environment • Demonstrate a high level of individual accountability and deliver service and support that consistently exceeds client expectations

🎯 Exigences

• Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience) • 2+ years of combined experience in application/production support, cloud operations, and/or software DevOps engineering in a high-availability SLA environment • Demonstrated experience working as a contributor on a software engineering or platform team • Strong proficiency with Linux and Unix environments; working knowledge of Windows Server administration • Experience writing scripting languages — Python, PowerShell, and/or Perl — for automation, monitoring, and tooling • Experience with distributed source control systems, preferably GitHub or BitBucket • Solid understanding of application server technologies including Tomcat and SSH-based remote management • Database experience with one or more of: SQL Server, Oracle, or MySQL — including querying, performance tuning, backup/restore, and lifecycle management • Experience with application debugging, performance analysis, and scalability assessment • Familiarity with standard application security compliance and best practices • Knowledge of fault detection, RCA (Root Cause Analysis), and structured resolution processes • Experience with Amazon Web Services (AWS) — core services for compute, storage, networking, and monitoring

🏖️ Avantages

• Join an ever-growing, market-disrupting, global company • Teams work in a fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV