Partner Sales Manager

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

🤑 Commercial

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of NICE

NICE

5001 - 10000 employés

Fondée en 1991

☁️ SaaS

🤖 Intelligence artificielle

📡 Télécommunications

SaaS • Artificial Intelligence • Telecommunications

NICE est un fournisseur leader de solutions d'automatisation du service client alimentées par l'IA, transformant les centres de contact en centres d'expérience client de classe mondiale. Leur plateforme CXone Mpower offre une automatisation complète des flux de travail du service client, intégrant agents humains et IA pour fournir des interactions client efficaces et personnalisées. Les offres de NICE comprennent l'IA pour l'expérience client, des solutions numériques et en libre-service, l'engagement et la gestion de la main-d'œuvre, ainsi que des plateformes de centres de contact entièrement basées sur le cloud. Ils sont reconnus comme un leader dans l'industrie des centres de contact en tant que service (CCaaS), fournissant des outils pour augmenter l'efficacité opérationnelle, l'engagement des employés et améliorer la satisfaction client.

Description

• Develop and scale strategic partner relationships with Global System Integrators, Resellers, Value Added Resellers, Delivery Partners and Alliance Partners • Build partner recruitment strategies, programs and supporting infrastructure • Coordinate cross-functional resources to align partner activities with NiCE Actimize channel strategies • Establish and manage partner ecosystem relationships to drive revenue growth, innovation and market expansion • Develop joint business opportunities and execute ecosystem growth programs • Support Partner and Alliance Leaders on partnership growth initiatives • Build and manage relationships with partner executives, sales teams and client account teams • Lead partner training and enablement on NiCE Actimize products, services and go-to-market • Support partner sales activities, including pipeline generation and management • Provide overlay sales support on partner co-pursuits • Engage onsite with clients to establish use cases and quantify value • Conduct value-oriented conversations with government agency leadership, architects and line-of-business users • Identify and manage suitable NiCE Actimize opportunities through AWS Marketplace • Coordinate partner-related customer issues and escalations with Customer Success Managers • Improve sales processes and efficiency with marketing, sales engineering and legal • Develop sales productivity measurement frameworks for management decisions • Advise on sales processes and strategies to improve win rates, productivity and profitability • Own and manage the partner pipeline within the assigned territory • Collaborate with Field Sales and partners to forecast partner-led deals • Resolve deal blockers and execute close plans for partner-led opportunities • Develop and execute joint go-to-market plans with partners • Advocate internally for partners and communicate their capabilities and geographic strengths to field sales teams

🎯 Exigences

• 10+ years of technology sales experience • 5+ years working with partner channel sales • 2+ years sales experience with AWS Services and Marketplace • Comfortable with sales process including forecasting and working through deal negotiations • 5+ experience working with channel partners • Proven success in executing large, complex deals led by Partners in collaboration with Corporate field Sales teams • Understanding of fundamental financial modeling for deal development and negotiation • A. / B.S. from an accredited college; preference for Program and Project Management • Graduate degree • AWS Sales or Technical Certification • Sales experience selling through AWS Marketplace • Channel experience with a Software SaaS provider in a Partner Sales or Development Role • Comfortable presenting on stage and to executive leadership teams

🏖️ Avantages

• Equal opportunity employer • Travel up to 30% of the time

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