Enterprise Solutions Engineer, EMEA Channel

🕒 il y a 8 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 10%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

Cloud

DNS

Firewalls

ITSM

Linux

MacOS

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Logo of NinjaOne

NinjaOne

1001 - 5000 employés

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne est une plateforme de gestion des terminaux automatisée et native du cloud qui offre des fonctionnalités de surveillance et de gestion à distance (RMM), de gestion des correctifs, de gestion des appareils mobiles (MDM), de sauvegarde, d'accès à distance et de reporting unifié pour les MSP et les départements informatiques. Ce produit SaaS utilise un agent léger unique et une console centralisée pour gérer Windows, macOS, Linux, serveurs, machines virtuelles et appareils mobiles, et inclut des fonctionnalités axées sur la sécurité (correctifs autonomes, sauvegardes cryptées, conformité FedRAMP et SOC) ainsi que des intégrations et des API pour rationaliser les opérations IT et automatiser les flux de travail.

Description

• Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers • Deliver product demonstrations, architecture design, and key customer engagements to drive deal success • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums • Support technical content review and alignment within RFPs and RFIs • Partner with Training and Customer Success teams to accelerate time-to-value and long-term adoption • Serve as a strategic link between Sales and Product by surfacing feedback, identifying feature gaps, and influencing roadmap direction • Build and maintain reusable technical assets, including lab environments, demo flows, battlecards, and scripts • Collaborate with Account Executives and Sales Leadership to drive growth and align technical value with business goals • Help shape the Enterprise SE function as a founding team member through playbooks, processes, and cross-functional alignment • Travel approximately 50% for strategic customer meetings, industry events, and team collaboration

🎯 Exigences

• Proficiency in Windows environments, including registry, services, and performance troubleshooting • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections • Hands-on experience with ITSM platforms and endpoint lifecycle management • Scripting experience in PowerShell, Bash, and/or VBScript preferred • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure • Experience with Salesforce, Jira, Highspot, or equivalent systems required • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers • Deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms • Technical background such as TAM, Support, or Systems Engineer • Strong communication skills and executive presence • Ability to tailor messaging for admins, architects, and senior business stakeholders • Understanding of how IT teams evaluate, implement, and scale solutions • Knowledge of legacy platform limitations and unified, modern alternatives • High emotional intelligence, technical credibility, and customer-first mindset • Ability to operate well in ambiguity and scale people, processes, and tools • Bachelor’s degree preferred but not required • Technical certifications such as CISSP, Security+, or cloud architecture are a plus • Fluent English required • Additional fluent German or French is a plus • Not eligible for Visa sponsorship

🏖️ Avantages

• Flexible working hours with remote office options • AXA Private Medical Insurance (PMI) • Gym membership discount • Employee Assistance Programme (EAP) • Second Opinion Service • Working Body Service • Canada Life Benefit • Group Income Protection • WeCare virtual services • Lifeworks App with discounts and cashback • Professional and personal development opportunities • Renowned training platform • Competitive compensation • Collaboration with a curious, kind, international and intercultural workforce

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