Care Manager I, Specialty Programs

Emploi pas sur LinkedIn

🕒 il y a 8 jours

🏖️ New Jersey – Distant

info

💵 $70 500 - $94 395 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of NJM Insurance Group

NJM Insurance Group

1001 - 5000 employés

Fondée en 1913

Insurance

NJM Insurance Group est un fournisseur d'assurances bien établi offrant une gamme de produits d'assurance personnels et commerciaux. Leurs services incluent l'assurance automobile, habitation, locataire, copropriété, automobile commerciale et assurance entreprise, avec un accent particulier sur la satisfaction exceptionnelle des clients et l'expérience des réclamations. NJM est reconnu pour son expérience exceptionnelle en matière de réclamations automobiles par J. D. Power et s'engage à servir les clients dans des États tels que le Connecticut, le Maryland, le New Jersey, l'Ohio et la Pennsylvanie. L'entreprise se distingue par sa simplicité et son approche axée sur le client, sans jingles ni mascottes, offrant des solutions d'assurance fiables et de multiples opportunités de réduction pour diverses polices.

Description

• Assess member’s clinical need against establish guidelines and/or standards for specialty population-based members. • Implement the delivery of high quality, cost-effective care based on a customized population model of care supported by clinical practice guidelines established by the plan. • Partner with the member/family, physician, and all members of the healthcare team to ensure the member’s needs are met, internal and external to this organization. • Advocate for the member among various sites to coordinate resource utilization. • Utilize the care management process to set priorities, plan, organize, and implement interventions that are goal directed toward self-care outcomes, and the transition to independent status. • Ensure care for mandated non-compliant members through the monitoring of utilization. • Document accurately and comprehensively based on the standards of practice and current organization policies. • Evaluate care by problem solving, analyzing variances, and participating in quality improvement to enhance member outcomes. • Monitor member’s care activities, regardless of the site of service or network participation, and outcomes for appropriateness and effectiveness. • Consult with internal stakeholders on complex cases and escalate as appropriate to internal physician resources. • Complete other assigned functions as requested by management.

🎯 Exigences

• Requires a license as an RN, or Bachelor's degree in social work, health or behavioral science. • Graduate level degree in Social Work or Health and Behavioral Science preferred. • Requires a minimum of three (3) years’ experience serving members with special needs. • Requires strong knowledge of the standards of practice for case managers. • Requires strong knowledge of managed care principles. • Requires strong knowledge of specialty population, as applicable. • Requires strong organizational skills. • Requires strong oral and written communication skills. • Requires good PC skills and the ability to utilize Microsoft Office applications (Excel, Access, Word, etc.) • Requires good problem solving and conflict resolution skills. • Requires a car with valid New Jersey State License and Insurance for certain positions.

🏖️ Avantages

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement

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