IT Service Management Engineer

🕒 il y a 1 mois

❄️ Minnesota – Distant

❄️ Minnesota – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷🏻‍♀️ Ingénieur

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

NMDP

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1987

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

NMDP est une organisation à but non lucratif (anciennement Be The Match) qui gère le registre national des donneurs de cellules souches sanguines et coordonne la thérapie cellulaire pour traiter les cancers du sang et d'autres troubles sanguins. Elle recrute et enregistre des donneurs, trouve des correspondances entre donneurs et patients, facilite les greffes, fournit un soutien aux patients et une aide financière, mène et finance des recherches et essais cliniques, et dirige des actions de sensibilisation et de collecte de fonds pour étendre l'accès aux thérapies cellulaires vitales.

Description

• work to develop, design and own technical solutions on the ServiceNow platform • provide administration, application development, maintenance, and technical support • configure robust solutions to the customer utilizing the ServiceNow platform • collaborate with application teams to design and implement data interfaces • coordinate and solve complex technical data and transformation issues • develop, maintain, and execute reports, dashboards, and analytics • support data imports and integrations • maintain the CMDB (including CSDM) • answer technical and application configuration questions • create and maintain system design, operations, and platform documentation • support Knowledge Management and Asset Management processes • maintain certificate management knowledge • plan, execute, monitor, control, and close technical tasks related to configuration • provide software coding and customization • update and maintain a comprehensive testing protocol for ServiceNow instance upgrades • obtain and analyze/interpret business requirements to propose sustainable solutions

🎯 Exigences

• ITIL Concepts • Agile/Scrum • Experience developing, updating, and interpreting JavaScript on the ServiceNow platform. • Advanced scripting experience • In depth knowledge of development on the ServiceNow Platform, including client and server scripting, ServiceNow REST API, and custom widget development in Service Portal. • Knowledge of ServiceNow development and configuration best practices. • Knowledge of ServiceNow database hierarchies and design. • Experience with development, customization, and administration of multiple components of ServiceNow. • Working knowledge of HTML, CSS & Power shell.

🏖️ Avantages

• medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits • Retirement • paid time off/holidays • leave and incentive plans