Field Service Technician

🕒 il y a 3 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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Nortek Data Center Cooling

Site WebLinkedInTous les Emplois

201 - 500 employés

🏭 Fabrication

🔧 Matériel

⚡ Énergie

Manufacturing • Hardware • Energy

Nortek Data Center Cooling est un fournisseur de systèmes de refroidissement intégrés à air et liquide pour les centres de données, offrant des matériels personnalisés et des solutions clés en main qui réduisent l'utilisation de l'eau et de l'énergie tout en soutenant le déploiement rapide pour les environnements de calcul hyperscale et IA. L'entreprise propose une ingénierie de bout en bout, des produits CDU/CRAH/RDHX testés et des centrales de refroidissement de fluides hybrides, avec une portée mondiale et un focus sur l'amélioration de l'efficacité énergétique, la réduction du coût total de possession, et la satisfaction des besoins des grandes entreprises et des opérateurs cloud.

Description

• Provide service, guidance and technical expertise to end users and outside sales representatives • Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects • Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair • Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company • Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance • Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor • May advise management regarding customer satisfaction, product performance, and suggestions for product improvements

🎯 Exigences

• High school diploma or equivalent • Three to five years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred • Ability to travel ~85% of the time to various job sites for commissioning and warranty work • Superior analytical skills and attention to detail • Ability to read and interpret blueprints, plans, and manuals • Ability to stay on project through root cause analysis • Excellent customer service skills with desire to exceed internal and external customer expectations • Ability to work independently in a timely manner, ensuring job is completed correctly with outside technicians and ability to follow up on parts delivery • Preferred Trade/technical school or certification a plus • Product experience with industrial HVAC equipment or similar electromechanical products preferred • Strong experience in Microsoft Excel and Word • Intermediate experience with commercial projects • Building automation experience a plus

🏖️ Avantages

• Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions • Making NexGen Products - Cooling the World’s Ever Expanding Data Centers • Airconditioned work environment • Benefits start day one • 401K match • First year, 4 weeks’ vacation (accrued)