Client Delivery Leader – RPO

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👻 Score fantôme 13%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of NXTThing RPO

NXTThing RPO

51 - 200 employés

Fondée en 2018

👥 RH Tech

☁️ SaaS

🤝 B2B

💰 Private equity en 2021-09

HR Tech • SaaS • B2B

NXTThing RPO est un fournisseur de services d'externalisation des processus de recrutement (RPO) et d'acquisition de talents qui allie technologie avancée et approche centrée sur l'humain. L'entreprise propose une plateforme d'intelligence des talents, un produit de recrutement en première ligne alimenté par l'IA (Personegy), du marketing de recrutement et du conseil/consultation en planification de la main-d'œuvre et technologie de recrutement. NXTThing se concentre sur l'embauche à grande échelle et au niveau de l'entreprise, le branding employeur et les décisions d'embauche basées sur les données pour soutenir les clients dans des secteurs tels que les sciences de la vie/pharmaceutique, l'automobile/fabrication, la logistique, le commerce de détail, l'hôtellerie et les services professionnels.

Description

• Execute services to drive client retention and success • Lead teams of recruiters, phone interviewers, and administrative staff to service client needs • Develop and execute recruitment plans focused on client outcomes, attracting talent, process efficiency, and retention • Build and drive plans to meet account and organizational goals • Manage and document client-requested process changes and communicate them to the team • Design or recommend new or updated processes and team configurations • Anticipate and minimize partnership risks • Prepare for and participate in project reviews with clients and senior management • Facilitate regular client status meetings • Develop and deliver client and management reporting • Lead recruiting operations, including sourcing, screening, and coordination • Manage day-to-day team performance against goals and objectives • Interview, hire, coach, manage, and develop employees; plan, assign, and direct work • Lead and deliver team meetings and partner with leadership on business reviews • Define and communicate individual and team metrics • Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy • Serve as frontline escalation point for client and recruiter issues; escalate as appropriate • Provide expertise on technology systems and tools • Communicate relevant project information to leadership • Escalate and resolve issues in a timely manner

🎯 Exigences

• Bachelor's Degree, preferably in Human Resources, Business Administration, or another complementary field • Minimum of five years' results-oriented leadership experience in recruiting • Strong understanding of the overall recruitment process • Sound judgment, data management, and reporting experience • Ability to handle complex information and client requests • Previous supervisory experience required • Experience leading virtual and on-site teams in a corporate talent acquisition function, in-house or in an RPO environment • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools • Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and SharePoint

🏖️ Avantages

• Inclusive environment for the team, clients, and communities • Opportunities to learn and grow your career

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