EPIC PB/PB Claims Application Analyst Supervisor – Install

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

💵 $98 819 - $140 323 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧐 Analyste

👻 Score fantôme 3%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employés

Fondée en 2000

💼 Conseil

🏥 Santé

🤝 À but non lucratif

Consulting • Healthcare • Non-profit

OCHIN, Inc. est une organisation à but non lucratif spécialisée dans le conseil en technologies de l'information de santé, collaborant avec des organisations de soins communautaires et rurales à travers les États-Unis pour promouvoir des soins équitables et intégrés. Depuis plus de 25 ans, elle offre un accès à une plateforme de dossier médical partagé et des solutions de connaissances intégrées, et fournit des services de technologie de l'information en santé, de formation des travailleurs, de conseil opérationnel et financier, ainsi que des activités de recherche et de plaidoyer pour améliorer la qualité clinique, le bien-être des médecins et la durabilité de son réseau national de prestataires de santé communautaire.

Description

• Lead, train, motivate, and develop the PB maintenance analyst team • Manage projects, prioritization, feedback, performance management, development, and training • Support effective workflows, solve complex issues, and maintain member relationships • Plan learning deliverables for annual forums and conferences • Onboard new staff methodically and track team, project, and individual performance goals • Identify and implement process improvements • Strategize Go-Live and coverage support for installing sites and legacy expansions • Develop features and workflows and make design decisions • Resolve advanced integration JIRA and Help-Desk tickets • Serve as the first escalation point for members and resolve escalations • Monitor ticket metrics, SLAs, assignments, and resource planning • Perform routine build and configuration in Epic and related products • Lead working sessions with members to resolve advanced integration work orders and support issues • Provide workflow solutions, hands-on training, and member workgroups • Document build specifications, team processes, and complex clinic workflows • QA complex builds, Service Update modifications, and other work orders • Provide elbow support during Go-Lives and Mock clinics • Mentor, coach, and train less experienced analysts • Develop and share workflow best practices • Assist Project Managers in identifying system capabilities • Build, design, test, and document new system functionality • Provide process improvements within the application or team

🎯 Exigences

• Minimum 3 years of experience in a similar or relevant Epic Application Analyst role • 1 year of supervisory experience highly desirable • Healthcare IT work history required • Intermediate proficiency in Microsoft Excel • Epic PB or PB Claims Resolute certification required • Experience in both PB Claims and PB desired • Ability to travel up to 15% • Ideal candidate has at least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst • Ideally a minimum of 3 years of experience in Epic Resolute module build • Reading, speaking, writing, and understanding English • Ability to work independently and efficiently from a home office • High-speed internet service • Ability to work in a distraction-free workplace • Must be vaccinated against COVID-19 or receive an approved medical or religious exemption before hire • Must work on camera for all virtual meetings

🏖️ Avantages

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Comprehensive range of benefits • Fully remote work from home • Virtual home-office environment • COVID-19 vaccination or approved medical/religious exemption • Travel support for Go-Live installations or training

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