Operations Administrator

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🤠 Texas – Distant

🤠 Texas – Remote

💵 $1 500 / mois

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🚫👨‍🎓 Aucun diplôme requis

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Offshore Launch

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2023

🤝 B2B

☁️ SaaS

B2B • SaaS • AI

Offshore Launch est une entreprise qui propose des services d'assistants virtuels alimentés par l'IA pour aider les entreprises à déléguer des tâches administratives et à optimiser leurs opérations. En exploitant les talents mondiaux, Offshore Launch offre des économies de coûts significatives, des gains d'efficacité opérationnelle et favorise un environnement de travail productif où les équipes locales peuvent se concentrer sur les travaux à fort impact. Leur approche unique inclut l'intégration de professionnels de carrière expérimentés au sein des équipes clientes, couplée à une formation continue et à des outils d'IA pour améliorer la performance.

Description

• Answer incoming phone calls. • Manage guest communication via the Hostaway App, ensuring smooth check-in and check-out experiences. • Ensure renters complete required registration processes based on property guidelines (e.g., pool access, property entry requirements). • Email and track completion of required forms for select properties before guest arrival. • Create and manage digital forms (Excel, Word) to streamline registration and property management processes. • Provide timely guest support, responding to inquiries and assisting with check-in and check-out procedures. • Keep property listings updated on the website, ensuring accurate availability, pricing, and details. • Maintain records of property details, including amenities, guest requirements, and any updates to property features. • Coordinate with the property manager on maintenance requests, operational tasks, and guest-related concerns. • Marketing admin tasks include posting to social media and updating the website as needed.

🎯 Exigences

• 2+ years experience in property management, hospitality, or administrative support. • Strong organizational and communication skills, with a focus on handling guest interactions professionally. Minimal accent preferred. • Proficiency in Excel, Word, and online form creation tools for tracking and managing guest information. • Ability to manage multiple properties and efficiently track guest requirements. • Familiarity with short-term rental platforms and booking systems (e.g., Hostaway). • Comfortable coordinating check-ins, check-outs, and guest registrations across various properties. • Tech-savvy and quick to learn new software tools for property management operations. • Ability to work remotely and independently while maintaining high service standards.

🏖️ Avantages

• Up to $1500/mo depending on experience • Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores • 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents