
10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
🕒 il y a 27 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
• Gather and refine stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile methodologies • Lead project teams and mentor junior analysts • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams on integrations, extracts, registries, reporting, and data integrity • Support regulatory readiness, audits, privacy and security controls, and ITIL-aligned processes • Design and implement customized training programs and oversee the CareConnect curriculum • Maintain training environments and communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document incidents and resolutions and implement preventative support improvements
• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build: 3+ years of Epic build and configuration experience • Current Epic certification or proficiency in relevant modules is preferred • Experience with system integration, HL7, FHIR, and interface testing is preferred • Exposure to SQL/Clarity, Caboodle, SlicerDicer, Radar, Reporting Workbench, or other reporting tools is preferred • Experience in patient access, billing, coding, finance, or clinical operations is preferred • ITIL Foundation certification is desired but not required • Certifications in Epic applications are desired • Experience in a large healthcare system or hospital setting is desired • Knowledge of healthcare regulations and compliance standards is desired • Familiarity with AWS or Azure is desired • Experience with business intelligence and analytics tools is desired • Advanced degree in a related field is a plus
• Full-time schedule, 40 scheduled hours per week • Day shift • Remote work from Ohio • Training, learning, and professional growth opportunities • Supportive, professional healthcare environment • Great Place to Work Certified™ organization
Postuler Maintenant🕒 il y a 27 jours
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