
10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
🕒 il y a 7 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
Fondée en 1891
🏥 Santé
⚕️ Assurance santé
🧘 Bien-être
Healthcare • Healthcare Insurance • Wellness
OhioHealth est un système de santé à but non lucratif basé à Columbus, Ohio, dédié à fournir des soins exceptionnels aux patients et une large gamme de services médicaux. Avec des établissements répartis sur plusieurs sites, OhioHealth propose des services de santé complets incluant les soins contre le cancer, la maternité, des cliniques pour femmes en milieu de vie, des rendez-vous de santé virtuels et des soins spécialisés pour les patients transgenres et LGBTQ. Ils se concentrent également sur l'éducation des patients avec des cours de santé et bien-être, des groupes de soutien et des quiz de santé. OhioHealth s'engage à améliorer la santé communautaire via diverses relations communautaires et initiatives sanitaires. Ils fournissent des ressources telles que la transparence des prix, l'assistance financière et des informations sur les droits des patients pour améliorer l'expérience de soins de santé pour tous les patients.
• Analyze and document current business processes and workflows • Identify system requirements and translate them into detailed specifications • Design and implement solutions to improve system efficiency and user experience • Provide advanced support for Epic, Workday, UKG, and other applications • Troubleshoot and resolve system issues in a timely manner • Coordinate with vendors and internal teams for system upgrades and patches • Collaborate with IT and clinical teams to integrate across the IT portfolio with Epic, third-party imaging applications, AI, and other systems • Manage smaller projects related to system implementations and upgrades • Lead project teams using waterfall, agile, and other project management methodologies • Create and maintain comprehensive documentation for system configurations and processes • Mentor junior analysts and provide guidance on best practices • Ensure seamless integration between healthcare applications • Manage data integrity and security across systems • Perform data analysis and generate reports as needed • Enforce the application vision and safeguard the integrity and security of the application environment in partnership with architects, tech leads, and engineers • Collaborate with end users to identify, analyze, and support ongoing needs while achieving SLAs • Lead process improvement activities related to application management for enterprise applications • Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly • Perform duties with focus on safety, quality, and efficiency as a High Reliability Organization
• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field required, or 10+ years of experience in system analysis and support within a healthcare environment in lieu of degree • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • Extensive experience with Epic, Workday, and UKG applications • Proven track record of managing complex projects and leading cross-functional teams • Experience with system integration and data migration projects • Previous experience in a leadership or supervisory role • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to liaise with managed service providers, vendors, and operational leadership • Ability to work independently and as part of a team • Proficiency in project management tools and methodologies • ITIL Foundation certification desired but not required • Certifications in relevant technologies such as Epic, Workday, Microsoft, or UKG • Advanced degree in a related field is a plus • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools
• Full-time position with 40 scheduled weekly hours • Work from home within Ohio • ITIL Foundation certification desired, not required • Opportunities to learn and grow • Great Place to Work Certified™ organization
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