Account Manager, Southern EU

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Olaplex Inc. (Nasdaq: OLPX)

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51 - 200 employés

💄 Beauté

🛍️ eCommerce

Beauty • eCommerce

Olaplex Inc. est une entreprise spécialisée dans les produits de soins capillaires, offrant une gamme de produits conçus pour traiter, entretenir et coiffer les cheveux. Elle propose divers kits et articles individuels tels que des shampoings, des après-shampoings, des sérums capillaires et des huiles visant à réparer les dommages capillaires, améliorer les boucles et soutenir la santé des cheveux. Olaplex est réputée pour son accent sur le maintien des liens capillaires afin d'améliorer la résistance et l'apparence des cheveux. L'entreprise gère également une plateforme en ligne pour les ventes directes, incluant des offres spéciales et des coffrets cadeaux, visant des clients à l'échelle mondiale. Leurs produits sont populaires parmi ceux qui recherchent un traitement capillaire de qualité professionnelle à domicile.

Description

• Ensure monthly, quarterly and annual sales targets and other KPIs for the market are met • Deliver best-in-class service and relationship building with customer principals, sales and education teams that result in disproportionate influence for the brand • Build credible and collaborative working relationships with internal cross-functional/cross-channel colleagues • Develop, execute and track joint business plans for the mutual growth of customers and the company • Communicate consistently with salon distributor partners all matters relating to the management of their account, including promotional briefs, new product launches, in-salon/in-store merchandising, policy changes, terms and conditions, pricing, orders, credits & after sales support • Regularly report on overall market activities and conditions as well as sales data and activities of customers • Personally conduct strategy meetings and sales trainings both virtually and in person • Proactively create, manage and ensure the accuracy of budgets and forecasts, identifying risks and opportunities and building contingency plans where necessary • Visit key salons/pro stores to assess opportunities for improvement and report back to distributors and the company • Identify any opportunities for improvement within distributor teams, procedures or processes and develop plans to address them collaboratively • Assist distributors with the navigation of the company’s internal systems and processes • Influence future professional initiatives and collaborations both at the brand and distributor level

🎯 Exigences

• BSc/BA Hons degree or equivalent - 2:1 or better • Minimum 5 years experience in account management • Professional Hair Care experience required • Fluency in Spanish or Italian • Excellent communication skills and cross-cultural sensitivity • Experience in managing complexity in a fast-paced environment • Experience in managing a business with P&L accountability • Proven to be effective and efficient in managing multiple stakeholders to deliver sales and growth

🏖️ Avantages

• Competitive compensation • Work/Life Balance: Paid Holiday, Federal Holidays, and flexible work schedules • Wellness: Company Contribution of 90% to employee’s BUPA Supplemental Health Insurance. • Employee Assistance Program through Telus Health • Financial Well-being: Company contributes 8% of pensionable earnings to Pension Scheme • Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! • Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX • Products: Twenty (20) free products per year, plus a friends and family discount