Senior Staff Product Manager

🕒 il y a 1 jour

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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OpenLoop

201 - 500 employés

Fondée en 2020

💼 Conseil

⚖️ Juridique

📦 Logistique

💰 €15 000 000 Series A - OpenLoop Health en 2023-03

Consulting • Legal • Logistics

OpenLoop est une plateforme de télésanté en marque blanche et un fournisseur de services gérés qui aide les organisations à lancer et à développer des programmes de soins virtuels. Elle combine une technologie SaaS personnalisable (planification, réservation, paiements, intégrations EHR/API) avec des services de dotation clinique, de validation des compétences, de couverture par les payeurs et de gestion du cycle de revenus (RCM), ainsi qu'un support réglementaire/légal et une assistance patient 24/7. OpenLoop sert des régimes de santé, des hôpitaux et des systèmes de santé, des détaillants, des employeurs et des entreprises de santé numérique avec des opérations alimentées par l'IA, un réseau de cliniciens à l'échelle nationale et une large couverture d'assurance incluant Medicare et Medicaid.

Description

• Define the vision, strategy, and 12–24-month roadmap for an entire product domain • Build leadership alignment and communicate a compelling company-wide product narrative • Own measurable outcomes including partner growth, patient outcomes, revenue, and operational efficiency • Define and regularly review 3–5 domain success metrics with leadership • Drive cross-functional decisions across engineering, design, data, clinical, operations, and go-to-market teams • Identify, ship, evaluate, and monitor AI capabilities with human review by design • Use AI for research, prototyping, analysis, specifications, and prioritization, and help the product team do the same • Turn ambiguous or conflicting requests into phased, defensible plans • Engage with partners, clinicians, and patients and bring recurring gaps back into the platform • Mentor PMs and improve how the product organization plans, writes, prioritizes, and ships

🎯 Exigences

• 10+ years of product management experience, including significant time owning complex, multi-team products at Staff level or equivalent • Startup or high-growth experience • Demonstrated product leadership and strategy-setting experience • Experience influencing senior leaders and aligning engineering, design, and business teams around shared plans • Strong partnership with engineering and design; understanding of technical constraints and sound tradeoffs • Track record of tying product work to business outcomes and building business cases for investment • Ability to communicate compelling product vision to engineers, customers, and executives • Experience mentoring or leveling up other PMs and shaping product organization practices • Comfort operating in complex environments involving regulation, security requirements, or third-party integrations • Hands-on experience building or shipping AI-powered features, measuring quality, and handling model errors • Daily use of AI tools in product work • Ability to move between multi-year strategy and detailed data, PRDs, or prototypes • Clear communication with executives, engineers, and customers • Preferred: experience in healthcare, digital health, or another regulated domain (HIPAA, clinical workflows, payer, pharmacy) • Preferred: experience with B2B2C, platform, API, or white-label products • Preferred: experience in client-facing or forward-deployed product roles • Preferred: familiarity with EHR or practice-management integrations • Preferred: technical background in engineering, data, or ML

🏖️ Avantages

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance

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