Forward Deployed Engineer

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷🏻‍♀️ Ingénieur

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Oscilar

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2021

💳 Fintech

🏦 Banque

📋 Conformité

Fintech • Banking • Compliance

Oscilar est une plateforme de gestion des risques axée sur la défense contre la fraude, l'octroi de crédit, les risques d'intégration et la conformité AML pour les institutions financières. Grâce à son AI Risk Decisioning™ avancé, Oscilar permet aux organisations de prendre des décisions de risque plus rapides et plus intelligentes, de suivre les parcours clients et d'assurer une conformité réglementaire sans accroc. La plateforme Oscilar offre des analyses complètes et des capacités de détection proactive, adaptées pour répondre aux besoins uniques en matière de risque des banques, fintechs et coopératives de crédit.

Description

• Lead technical discovery with prospective customers, uncovering integration requirements, data architecture constraints, and risk decisioning objectives across onboarding, fraud, credit, and compliance use cases. • Architect and deliver proof-of-concept implementations using Oscilar's platform. • Design and present technically rigorous solution architectures tailored to each prospect's environment. • Assist in responses to technical sections of RFPs, security questionnaires, and integration feasibility assessments. • Serve as the primary technical voice during the evaluation process, building credibility and trust with engineering, data, and risk teams on the customer side. • Own the end-to-end technical implementation for new customers partnering with the Technical Account Manager, Account Executive and Sales Engineer. • Configure and optimize Oscilar's AI agents and decisioning rules to match each customer's operational context. • Lead technical health reviews, proactively surface performance gaps, and drive resolution of escalations with urgency and clear ownership. • Lead technical enablement sessions and training to ensure customer teams are confident and self-sufficient. • Design and deploy multi-step agentic workflows for customers. • Guide customers in defining their agentic AI strategy for risk operations. • Stay at the forefront of agentic AI patterns, tooling, and emerging best practices — and bring that expertise into every customer strategy conversation. • Synthesize patterns across customer deployments and deliver structured product feedback, feature requests, and gap analyses to Oscilar's product and engineering teams.

🎯 Exigences

• 5+ years in a technical customer-facing role such as Solutions Engineer, Solutions Architect, Technical Account Manager, or Forward Deployed Engineer in an Agentic AI company, B2B SaaS or fintech environment. • Demonstrated track record of owning technical implementations end-to-end, from initial scoping through production go-live. • Experience working with financial services customers — ideally across fraud, credit risk, AML/compliance, or payments — is strongly preferred. • Prior experience deploying or configuring AI/ML platforms, agentic workflows, or LLM-powered systems in an enterprise context is a significant advantage. • Strong command of REST APIs, webhooks, and data integration patterns (ETL, event streaming, Snowflake and other cloud data warehouses). • Comfortable reading and writing SQL; able to navigate and interpret data pipelines, model outputs, and feature schemas. • Fluency with JSON, data schemas, and enterprise integration architectures. • Hands-on experience using LLMs (Claude, GPT, or similar) for practical problem-solving — including analyzing logs, debugging agent behavior, and structuring prompts for workflow automation. • Demonstrated ability to craft effective LLM prompts — including prompt structuring, iterative refinement, and translating business requirements into AI task instructions. • Familiarity with agentic AI concepts: agent orchestration, tool use, memory, human-in-the-loop design, and evaluation frameworks. • Ability to configure and troubleshoot complex software platforms at depth — this role requires engineering-level thinking and platform mastery, not production software development. • Experience with API testing and prototyping tools (Postman, etc.); ability to independently build and validate lightweight integrations and agent workflow configurations. • Familiarity with cloud platforms (AWS, GCP, Azure) and comfort operating within cloud-native environments.

🏖️ Avantages

• Compensation: Competitive salary and equity packages, including 401(k). • Health: 100% employer-covered medical, dental, and vision for you and your dependents (U.S.). • Balance: Unlimited PTO policy. • Culture: Family-friendly environment with regular team events and offsites. • Development: Accelerated professional growth alongside industry leaders. • Impact: Make the digital economy safer by protecting online transactions.