Senior Manager, New Equipment Field Ops Support

🕒 il y a 20 jours

🦀 Maryland, Michigan, +2 états de plus – Distant

🦀 Maryland – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

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🟠 Senior

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Otis Elevator Co.

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1853

🚗 Transport

🏢 Entreprise

Transport • Enterprise

Otis Elevator Co. est un leader mondial dans la fabrication, l'installation et l'entretien d'ascenseurs et d'escaliers mécaniques. Avec plus de 2,3 millions d'unités entretenues à travers le monde, Otis facilite chaque jour le déplacement de milliards de personnes, faisant de son nom l'un des plus reconnaissables dans le domaine de la mobilité urbaine. L'entreprise propose une large gamme de produits allant des ascenseurs basse hauteur aux ascenseurs de grande hauteur, ainsi que des services de modernisation et de mises à niveau de sécurité. Otis est reconnu pour son engagement envers l'innovation technologique, la sécurité et la durabilité, avec des produits intégrés dans de nombreux bâtiments emblématiques et hubs de transport à forte affluence à l'échelle mondiale.

Description

• Provide field engineering support for field hardware & software issues on GeN2 & other Traction Products. • Provide technical engineering assistance for startup and adjusting issues on GeN2 & other Traction Products. • Drive GeN2 installation efficiency improvements. • Provide after installation product support. • Interface with OSC field engineering for similar product issues. (GCS-M & RMH controllers, door operators, drives, etc.) • Assist on field turn backs on GeN2 & other Traction Products and on resolution with the Florence factory. • Work closely with CLC engineering on design changes, and product upgrade instructions. • Work with new product development teams to develop documentation, training, & support for new and optimized equipment. • Point of contact for field personnel with code questions. • Work with software engineers to develop and implement new features.

🎯 Exigences

• 10+ years elevator field experience • 5+ years managing construction / Mod installations • GCS & E2 Controls experience • Compass experience • Excellent interpersonal and leadership skills • Must be able to communicate effectively with wide variety of people with diverse backgrounds of all levels and disciplines • Excellent oral and written communication as well as presentation skills • Windows computer knowledge and document creation skills. • Project management / project lead experience • Must be able to facilitate change • Must possess a valid passport.

🏖️ Avantages

• 401(k) plan that includes generous company match and a separate automatic retirement contribution • Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment • Three weeks paid vacation and paid company holidays • Paid sick leave - Employee assistance and wellness incentive programs • Life insurance and disability coverage • Voluntary benefits, such as legal, pet, home, and auto insurance • Birth/adoption and parental leave benefits • Adoption assistance • Tuition reimbursement program • Peer recognition and service anniversary awards, as well as spot performance bonus opportunities