Product Operations Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

⚡️ Responsable Opérations Produit

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Outseer

Outseer

201 - 500 employés

💳 Fintech

🔒 Cybersecurity

☁️ SaaS

Fintech • Cybersecurity • SaaS

Outseer est une entreprise de gestion des risques transactionnels et de prévention de la fraude qui propose une suite de produits alimentés par l'IA et l'apprentissage automatique (y compris un moteur de risque, la biométrie comportementale, le 3-D Secure, Fraud Manager et FraudAction) ainsi qu'un réseau de données consortium pour détecter et arrêter la fraude de paiement, les arnaques, le phishing, les comptes mules et d'autres menaces financières. Sa plateforme et ses services sont fournis aux banques, émetteurs de cartes, processeurs de paiement et autres institutions financières pour réduire la fraude tout en préservant l'expérience client.

Description

• Own the implementation and ongoing operation of Outseer’s commercialization reporting cadence, including rhythm, templates, consolidation process, and supporting artefacts • Run the cadence end-to-end by sourcing stakeholder input and consolidating it into a single trusted view • Maintain stage-gate and launch tracking across Discover, Shape, Commercial Design, Early Adopter, Scale, and Learn • Produce concise executive-level reporting on commercialization and portfolio health • Own the single source of truth for active commercialization initiatives and launches • Reconcile incomplete, inconsistent, or conflicting inputs into an accurate portfolio view • Define and maintain portfolio-level metrics • Improve reporting templates, dashboards, and tools • Own issue, risk, and dependency tracking, including RAID logs • Follow up with owners to drive actions and issues toward closure • Identify, route, anticipate, and escalate cross-functional risks, dependencies, and readiness gaps • Implement and operate governance artefacts, including milestone trackers, stage-gate dashboards, and decision logs • Document and follow through on decisions, commitments, actions, and owners • Support commercialization, investment, and GA readiness reviews • Build relationships across Product, Product Leadership, Sales, Solution Consulting, and other stakeholders • Identify ownership, milestone, and status gaps and escalate them • Surface recurring portfolio patterns such as risks, resource constraints, stalled milestones, and readiness gaps • Facilitate cross-functional alignment • Run post-program or post-launch reviews and incorporate lessons learned • Support the maturity of Outseer’s commercialization operating model • Simplify reporting, reduce duplication, improve transparency, and increase consistency • Establish and maintain templates, standards, and working practices • Contribute recommendations to improve Product and commercial team coordination

🎯 Exigences

• Bachelor’s degree in Business, Technology, or a related discipline preferred; equivalent professional experience considered • 8+ years of experience in product operations, commercial operations, portfolio operations, PMO, business analysis, program coordination, or related roles • Demonstrated experience building and running status reporting, dashboards, governance artefacts, or portfolio tracking across multiple concurrent and complex initiatives • Strong understanding of technology and product delivery environments, including software development, SaaS, data, or related disciplines • Exceptional Excel, PowerPoint, and reporting/dashboard skills • Ability to turn varied and imperfect inputs into clear, consistent, executive-ready output • Strong stakeholder management skills with ability to secure accurate and timely input from senior stakeholders across functions • Excellent written and verbal communication skills • Familiarity with Agile, traditional, and hybrid delivery approaches • Working understanding of commercialization and go-to-market motions, including proposition development, enablement, PoV/pilot activity, launch readiness, and GA • Strong organizational skills with ability to manage multiple priorities, deadlines, dependencies, and follow-up actions simultaneously • Experience working within SaaS, cybersecurity, fintech, or private equity-backed technology organizations is highly desirable • Reliability and accuracy in reporting • Proactive follow-through and ownership of actions • Structured problem-solving and judgment in escalation • Adaptability and continuous learning • Technical proficiency in product operations, commercialization processes, reporting practices, and portfolio visibility tools • Collaboration across Product, Sales, Solution Consulting, and other functions • Ethical conduct, integrity, transparency, and accountability

🏖️ Avantages

• Equal employment opportunity • Work environment free of discrimination and harassment

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