Field Technical Specialist

🕒 il y a 22 jours

🏄 California, Florida, +4 états de plus – Distant

🏄 California – Remote 🐊 Florida – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Owens Corning

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1938

🏭 Fabrication

🏗️ Construction

Manufacturing • Construction • Materials

Owens Corning est un leader mondial de la fabrication, spécialisé dans la fourniture de solutions innovantes dans le secteur de la construction et des matériaux de construction. Avec un effectif d'environ 25 000 employés répartis dans 31 pays, l'entreprise se concentre sur trois activités intégrées : Composites, Isolation et Toitures. Owens Corning s'engage à offrir des produits durables et éco-énergétiques qui améliorent la performance des bâtiments.

Description

• Conduct field inspections, post-job walks, and technical evaluations in support of Owens Corning warranty and workmanship programs • Evaluate roofing installation quality, workmanship, ventilation, and other site conditions that may impact roof performance • Document inspection findings accurately and consistently in accordance with company standards and established procedures • Maintain organized records and documentation related to field activities, inspections, and customer interactions • Support escalated claims investigations by gathering field information and performing inspections under the guidance of technical leadership • Apply established safety standards during all field activities, including roof access, ladder use, and jobsite evaluations • Assess jobsite conditions and determine whether inspections can be completed safely and effectively • Serve as a professional representative of Owens Corning while interacting with contractors, homeowners, customers, and internal stakeholders • Provide technical support to contractors by answering application and installation-related questions and helping resolve field issues • Respond to customer and contractor inquiries in a timely, professional, and solution-oriented manner • Escalate complex technical, product, quality, or application concerns to the appropriate subject matter experts when necessary • Gather contractor feedback, field observations, and market insights that support ongoing product, process, and service improvements • Identify recurring field issues and communicate trends that may impact product performance, customer experience, or training needs • Support the development and refinement of technical guidance, field communications, documentation, and best practices • Deliver contractor training, hands-on demonstrations, and field-based educational activities using established training materials and standards • Assist with onboarding, peer learning, and knowledge-sharing initiatives as requested • Partner effectively with Field Technical & Quality Assurance, Customer Solutions, Sales, and other internal teams to support business objectives and customer success

🎯 Exigences

• High School Diploma or equivalent required • Ability to safely access steep-slope roofs and perform roof inspections and evaluations • Ability to lift a minimum of 50 pounds and carry ladders and inspection equipment • Valid U.S. passport and ability to travel throughout the United States and Canada • Ability to travel up to or greater than 75% annually • Experience conducting field inspections, technical evaluations, or preparing field documentation and reports • Strong written and verbal communication skills • Ability to work independently and manage multiple priorities in a dynamic field environment • Strong organizational skills and attention to detail • Demonstrated ability to build positive relationships with customers, contractors, and internal partners • 10+ years of experience in the steep-slope roofing industry (preferred) • Direct experience with asphalt shingle installation, roofing applications, and industry best practices (preferred) • Technical degree in Engineering, Architecture, Construction Technology, Building Sciences, or a related field (preferred) • Fluency in Spanish (preferred) • Experience with low-slope roofing systems, installation practices, and detailing (preferred) • Experience delivering technical training, contractor education, or hands-on demonstrations (preferred)

🏖️ Avantages

• Travel: Up to or greater than 75%, including travel throughout the U.S. and Canada • Occasional weekend travel may be required