Relationship Manager

🕒 il y a 28 jours

🦌 Connecticut, New Jersey, +1 états de plus – Distant

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $116 000 - $164 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Palmetto

Site WebLinkedInTous les Emplois

201 - 500 employés

⚡ Énergie

💸 Finance

Energy • Finance

Palmetto est une entreprise qui propose des solutions complètes d'énergie solaire pour les propriétés résidentielles. Elle fournit divers services solaires, notamment la conception, le financement, l'installation, la maintenance et la gestion des systèmes énergétiques. Palmetto vise à rendre l'énergie propre accessible grâce à sa plateforme de modélisation de faisabilité solaire et propose des options de paiement flexibles telles que le leasing solaire, l'achat et les plans d'abonnement. L'entreprise est fière de son service client exceptionnel et de son impact social, aidant les propriétaires à gérer efficacement leur consommation d'énergie tout en réduisant leur empreinte environnementale.

Description

• Become a LightReach portal and financial product expert, ready and able to answer any question thrown your way • Establish and maintain regular cadence of communication and execution of deliverables with Certified Installer leaders and reps (we win by delivering ensuring our partners are heard!) • Proactively visit key partners onsite to build and maintain strong relationships, fostering trust and collaboration • Coordinate and prioritize with internal colleagues to smooth out any friction points or blockers relating to milestones, platform functionality, or LightReach product knowledge • Drive continuous evaluation and improvement of external partner resources (Intercom), internal processes (Guru) and help build systems that meet current and future company service expansions. • Provide coaching and training for Certified Installer sales reps on LightReach products and portal • Seek constant improvement in the quality of Palmetto’s product and customer experience through consolidated feedback • Maintain familiarity with third party proposal platforms that LightReach is integrated into (Solo, Aurora, Solargraf, Enerflo, etc) • Ability to deliver in person sales trainings on LightReach processes and competitive positioning in the region • Strategic business planning & forecasting activities with EPC partners • Competitive market knowledge and LightReach positioning • Support rep resolutions on any escalations in Intercom as necessary

🎯 Exigences

• Minimum 4-6 years of experience in a customer, tech, or sales support role • Minimum 2-4 year experience in a sales-partner-facing role • BS/BA Preferred • Preferred experience with interpreting data reports to streamline workflows • Enjoys working in a fast-paced rapidly changing environment • Willingness to travel in region up to 50% • Customer service mindset • Problem solver • Attention to detail • Strong computer skills • Ability to work independently as well as in a team • Excellent communicator, both written and verbal • Knowledge of the construction or solar industry preferred • Spanish speaker is a plus.

🏖️ Avantages

• unlimited PTO • medical coverage • dental coverage • vision coverage • paid parental leave • retirement plans