Senior Software Engineer

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Parlance

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1996

🏥 Santé

🤖 Intelligence artificielle

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Parlance est une plateforme d'intelligence artificielle vocale qui automatise et gère les interactions téléphoniques entrantes pour les systèmes de santé, l'enseignement supérieur et d'autres entreprises. Elle combine la reconnaissance vocale de pointe, les systèmes IVA/IVR, la portée omnicanal et l'intégration EHR pour répondre aux appels, orienter les patients et réduire les coûts de gestion des appels tout en améliorant l'accès des patients et l'équité dans le cycle de revenus. Parlance offre des solutions telles que le standard téléphonique, le centre de contact, les assistants vocaux pour les cliniques, et le routage d'appels, et est utilisée par de grands systèmes de santé (par exemple, HCA, Providence, UW Medicine) pour améliorer l'expérience des patients et l'efficacité opérationnelle.

Description

• Architect and implement microservices using .NET 8 and associated frameworks • Define and maintain best practices related to coding standards, design patterns, and DevOps processes • Write clean, efficient, and well-tested code • Develop and maintain RESTful APIs and integrate them with front-end applications • Contribute to code reviews, ensuring code quality and adherence to standards • Deploy applications in Kubernetes clusters, ensuring high availability and resiliency • Utilize Azure services (Azure App Service, Azure Kubernetes Service, Azure Functions, etc.) to build scalable and secure cloud solutions • Identify and resolve performance bottlenecks across application layers • Work closely with Product Managers, QA Engineers, and other stakeholders to understand requirements and plan sprints • Mentor junior engineers, reviewing their code and supporting their professional growth • Set up monitoring, logging, and alerting solutions to proactively detect issues • Troubleshoot and resolve production issues in a timely manner

🎯 Exigences

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience) • 5+ years of professional experience in software development, with at least 3 years working with .NET (C#) and microservices • Strong knowledge of .NET 8 features and best practices • Experience designing, implementing, and maintaining scalable microservices and RESTful APIs • Hands-on experience with Azure services (e.g., Azure App Service, Azure Functions, Azure Kubernetes Service) • Proficiency using Docker and Kubernetes for container orchestration • Familiarity with CI/CD pipelines (Azure DevOps, GitHub Actions, etc.) and infrastructure as code (Terraform, ARM templates, etc.) • Experience working with SQL and/or NoSQL databases • Strong knowledge of Git, branching strategies, and repository management • Excellent communication, problem-solving, and teamwork abilities • 3+ years of experience with Generative AI

🏖️ Avantages

• Comprehensive health care for you and your family • Paid vacation days each year depending on tenure • Paid holidays each year • 7 Personal float or sick days (state dependent) each year that can be used at your discretion • 401(k) retirement plan with company match • Budgeted learning/development and paid conference days