Software Engineer, GTM

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Parloa

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201 - 500 employés

💰 Series B en 2024-04

Parloa est une entreprise mondiale de pointe en intelligence artificielle avec pour mission de rendre chaque interaction client aussi simple que de parler à un ami. Nous améliorons l'expérience du service client grâce à notre Plateforme de Gestion d'Agents IA. Cette plateforme de niveau entreprise automatise les centres de contact en exploitant toute la puissance de l'IA générative de manière sûre et fiable dans le cadre des interactions avec les consommateurs. Elle associe des agents IA personnels hautement qualifiés qui dialoguent de manière naturelle et unique avec chaque client, à une assistance IA pour les agents humains lorsqu'ils sont en ligne. Les grandes marques mondiales font confiance à Parloa pour se connecter avec leurs clients, en veillant à ce qu'ils se sentent écoutés grâce à des expériences exceptionnelles qui augmentent leur satisfaction, encouragent les ventes et renforcent la fidélité. Parloa a été fondée en 2018 par Malte Kosub et Stefan Ostwald avec des bureaux à Berlin, Munich et New York.

Description

• As the Software Engineer, GTM at Parloa, you will reimagine how our Go-To-Market organization operates by building the systems, tools, and workflows that power it. • This is not a role focused on configuring SaaS tools or maintaining existing systems. You will design and build custom solutions from the ground up that directly improve how GTM operates across the full lifecycle. • You will work closely with Engineering, Product, and GTM leadership to identify high-impact problems and turn them into working systems. • You will build across our stack, which includes TypeScript, Node.js, Python, React, NoSQL databases, and modern AI tooling, to create internal tools, integrations, and automated workflows. • You will partner directly with our Lead Engineer for Special Projects to solve problems and ship quickly. • You will use AI as a core part of your development process, moving rapidly from idea to prototype to production.

🎯 Exigences

• Experience building and maintaining high-quality software systems or applications, with the ability to work across the stack and take solutions from prototype to production • Deep experience with AI-native development workflows, including regular use of tools such as Claude, Cursor, or Codex • Strong proficiency in TypeScript or JavaScript and Python • Experience building and integrating systems using APIs, MCP, CLI tools, webhooks, and OAuth • Ability to operate effectively in ambiguous environments, defining problems as well as solving them without detailed specifications • Strong communication skills with the ability to work closely with non-technical stakeholders and translate technical solutions into business value • Ability to move quickly while maintaining high standards for reliability, scalability, and code quality • Strong understanding of version control and CI/CD practices, including Git workflows, branching strategies, and automated testing and deployment pipelines such as GitHub Actions.

🏖️ Avantages

• Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.