Risk Analyst

🕒 il y a 3 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🎲 Responsable des Risques

🗣️🇺🇸🇬🇧 Anglais requis

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Payabli

11 - 50 employés

Fondée en 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 €35 999 907 Series B - Payabli en 2025-06

Fintech • SaaS • B2B

Payabli est une entreprise d'infrastructure de paiements de nouvelle génération qui permet aux plateformes logicielles d'intégrer, de gérer et de monétiser les paiements. Elle propose une gamme complète de capacités — Pay In (acceptation des paiements et intégration des commerçants), Pay Out (comptes payables et paiements aux fournisseurs/partenaires), et Pay Ops (opérations, risques, facturation et rapports) — livrée via des API, des composants intégrables et des services de conseil personnalisés. Payabli cible les entreprises SaaS, les institutions financières, les services technologiques et les grands commerçants, et est un facilitateur de paiements/enregistreur ISO offrant des solutions de paiements conformes et évolutives et des outils d'intégration adaptés aux développeurs.

Description

• Implement and maintain a real-time risk monitoring dashboard to track transaction anomalies, fraud flags, and volume spikes. • Refine existing detection rules to reduce false positives and improve actionable alerts by at least 10%. • Analyze transaction-level data to identify and document top risk trends among the merchant base. • Respond to inbound merchant risk inquiries and escalation cases with a 20% reduction in average response time. • Develop and follow a standardized inquiry resolution playbook to ensure consistent and effective communication. • Handle high-risk merchant cases end-to-end, reducing escalations to senior management by improving first-touch resolutions. • Monitor and triage incoming chargebacks, contributing to a 10% improvement in response speed through optimized workflows. • Assist in the development and dissemination of a merchant-facing chargeback prevention guide. • Track and analyze dispute data to identify key causes and prevention opportunities. • Evaluate high-ticket and monthly volume increase requests using a structured risk scoring model. • Review and approve bank account updates while ensuring standard documentation is received and validated. • Support SLA goals by processing 95% of risk reviews within defined internal deadlines. • Collaborate with internal teams and merchants to increase PCI compliance rates by 15% through targeted outreach and education. • Support internal audits of payment compliance processes, contributing to the identification of process improvements. • Maintain compliance tracking tools and help monitor adherence to network and regulatory standards.

🎯 Exigences

• 5+ years of experience in risk, fraud, underwriting, or compliance within payments, fintech, or banking. • Familiar with chargeback processes, transaction monitoring, PCI-DSS, AML/BSA indicators, and payment network rules. • Analytical and data-driven, with working knowledge of tools like Excel, Looker, SQL, or similar platforms. • Communicate clearly and professionally, especially when requesting sensitive information. • Thrive in fast-paced environments, balancing multiple complex projects with high attention to detail. • Humble, open to feedback, and always looking to learn and improve. • Bonus points if you have experience with ACH returns, NACHA rules, or tools like Alloy, Sardine, or similar risk platforms.

🏖️ Avantages

• Competitive base and strong upside potential • Stock options with the potential to unlock more equity as we grow • Flexible PTO and paid parental leave • Medical, dental, & vision insurance • 401K, HSA, pre-tax savings programs • Option to be fully remote or hybrid • Monthly education fund to spend on anything that enhances your skills or gets you one step closer to your passion goals

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