Client Success Manager – Gaming

il y a 8 jours

🗽 New York – Remote

Bien que cet emploi soit listé dans New York, cette entreprise pourrait être ouverte à l'embauche distante dans d'autres états.

💵 $115 000 - $125 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

Postuler

Recevoir des Emails avec des Emplois Similaires

PayNearMe

Site WebLinkedInTous les Emplois

Finance • Fintech • B2B

PayNearMe est une entreprise qui développe des technologies pour faciliter l'expérience de paiement client de bout en bout. Leur plateforme moderne et fiable est conçue pour aider les entreprises à accepter, distribuer et gérer facilement les paiements tout en réduisant les coûts, en augmentant les taux d'acceptation, en favorisant l'auto-service et en simplifiant la gestion des exceptions. PayNearMe propose des solutions pour des secteurs tels que le prêt automobile et à la consommation, le péage, le jeu en ligne, et plus encore, offrant une plateforme de traitement des paiements flexible et complète. Ils se concentrent sur l'amélioration de l'expérience utilisateur et l'efficacité opérationnelle en proposant un large éventail d'options de paiement et d'outils d'automatisation.

51 - 200 employés

💸 Finance

💳 Fintech

🤝 B2B

💰 €12 500 000 Debt Financing en 2020-01

Description

• Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell across PayNearMe’s portfolio • Develop and execute strategic account plans that align with client growth objectives, player acquisition strategies, and business targets • Collaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiatives • Leverage deep insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROI • Build executive-level relationships with decision-makers across product, finance, and operations functions to influence strategic direction • Partner with marketing, product, and revenue operations to deliver scalable growth programs and go-to-market initiatives within the gaming segment • Track and report on commercial performance, ensuring forecasting accuracy, contract compliance, and strong revenue retention metrics • Act as a strategic advisor, positioning PayNearMe’s gaming solutions to address emerging industry needs and regulatory shifts

🎯 Exigences

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience. • 4–6 years of experience in client success or account management within the gaming or payments industry • Strong understanding of gaming platforms, player lifecycle, and regulatory environments (including iGaming and sports betting) • Advanced technical understanding of payments platforms, wallet integrations, and player transaction flows • Proven ability to build and maintain executive-level relationships and manage large, complex accounts • Exceptional communication, data-driven decision-making, and strategic planning skills • Passion for the gaming industry and delivering exceptional client and player experiences

🏖️ Avantages

• Great compensation package plus extensive benefits, including: 100% Remote (must be in US) • Base salary per year (paid semi-monthly) • Fast- paced and professional work culture • Stock options with standard startup vesting - 1 year cliff; 4 years total • $50 monthly communication expense stipend to go towards your phone/internet bill • $250 stipend to enhance your WFH setup • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) • Premium medical benefits including vision and dental (100% coverage for employees) • Company-sponsored life and disability insurance • Paid parental bonding leave • Paid sick leave, jury duty, bereavement • 401k plan • Flexible Time Off (our team members typically take off ~3-4 weeks per year) • Volunteer Time Off • 13 scheduled holidays • 2x / year in-person team meet-ups (2-3 days, company paid)