Critical Resolution Engineer – Inorganic

🕒 il y a 2 mois

🏈 Alabama, Connecticut, +2 états de plus – Distant

🏈 Alabama – Remote 🦌 Connecticut – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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PerkinElmer

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1938

🔬 Science

💊 Pharmaceutique

⚕️ Assurance santé

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer est un leader mondial dans la fourniture de solutions analytiques et de test pour un large éventail d'industries, y compris les produits pharmaceutiques, la sécurité alimentaire, l'analyse environnementale et les tests industriels. L'entreprise propose des équipements et des consommables avancés, comprenant des spectromètres de masse, des instruments de chromatographie et des systèmes de spectroscopie. Forte de plus de 85 ans d'expérience, PerkinElmer est engagée dans l'innovation et dévouée à collaborer avec des laboratoires du monde entier pour améliorer la découverte scientifique et garantir la qualité et la sécurité des produits. Leurs services soutiennent des industries telles que la santé, l'agroalimentaire, les tests environnementaux et les applications industrielles, aidant les clients à respecter les normes de conformité et de qualité.

Description

• Complex issue resolution • Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work • Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset • Partner with Tech Services to close escalations quickly and effectively • Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs • Provide input to technical services team on training course content & format to accelerate skill development • Identify skill gaps and work with area managers to track progress of new and developing CSEs, including certifying CSE product line readiness • Work with technical services & area managers to reduce repeat visits and increase first-time fix performance across the region • Provide input on product performance issues and preventive support recommendations in collaboration with technical services (SDB’s, improved PM checklists, product gaps & issues, design for service)

🎯 Exigences

• BA bachelor’s degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 10 years direct experience with repair of laboratory equipment OR High School Diploma plus 15+ years direct experience with repair of laboratory equipment • Aptitude for technical critical thinking, practical problem solving and attention to detail • Expertise in PerkinElmer products, hardware, and software across several product lines • Certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code. • Valid driver’s license and safe motor vehicle operation. • Must be able to remain in a stationary position more than 25% of the time. • Must be able to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operating on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

🏖️ Avantages

• Employee may be required to handle hazardous waste according to local, state, and federal regulations. • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory • PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.