Sales Support Coordinator

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $55 000 - $60 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Phigenics

Site WebLinkedInTous les Emplois

51 - 200 employés

📋 Conformité

⚕️ Assurance santé

🏢 Entreprise

💰 Seed Round en 2010-12

Compliance • Healthcare Insurance • Enterprise

Phigenics est un leader indépendant sur le marché de la gestion de l'eau, spécialisé dans les programmes de gestion de l'eau alignés sur les normes ANSI/ASHRAE 188 et CMS S&C 17-30. L'entreprise se concentre sur l'amélioration de la sécurité, de la défensibilité et de la valeur des systèmes de gestion de l'eau sans vendre de produits chimiques de traitement de l'eau, permettant ainsi des services de validation et de vérification indépendants. Phigenics propose une gestion des données basée sur le cloud via phiAnalytics® et a développé le Phigenics Validation Test (PVT) pour des tests rapides et précis de Legionella. Depuis plus de 20 ans, elle assiste les installations dans le respect des meilleures pratiques de sécurité de l'eau, en s'appuyant sur des décisions avancées basées sur les données pour prévenir les maladies et les blessures causées par les agents pathogènes présents dans l'eau.

Description

• Provide general support and coordinate a variety of administrative activities for the field service team, account management team, and external clients • Act as a customer point of contact for issues and questions relating to their supply orders and lab reports • Initiate testing supply orders to designated internal and client collectors • Work with different areas of the company to ensure the needed information is facilitated and received by the proper personnel to complete tasks • Manage and facilitate the Chain of Custody process for testing services • Work in Phigenics customer software to ensure reports are properly uploaded, correct people have access, and that they are receiving proper notifications • Participate as needed in monthly planning meetings to confirm orders placed, tracking, and rendered services • Maintain an understanding of the remaining PO balance per contract so proper billing can be achieved • A tracking system will be provided • Maintain and update the pre-built distribution list for reports and scheduled orders • Keep accurate records of contacts and ship to address in Phigenics designated systems • Support account managers in facilitating retests or one-time quotes • Pull and maintain spreadsheets for Monthly WMS scheduling and proper supply ordering • Enter Jira Tickets for account managers: PASL requests, IT requests, Weekend Work needs, Procurement supply needs, etc., upon request • Initiate recollection and retest supply order needs and work with field service and account managers to ensure events are scheduled and supplies ordered.

🎯 Exigences

• Bachelor’s degree preferred • 2+ years of experience in sales support, customer service, or an administrative role • Experience in a fast-paced sales environment is a plus • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM systems such as HubSpot or Salesforce • Strong verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders • Excellent organizational and multitasking abilities, with keen attention to detail • Ability to troubleshoot and resolve customer and sales team issues in a timely and effective manner • A collaborative attitude and the ability to work well within a team environment while maintaining a proactive and independent approach to tasks.