Account Manager – H&AM

🕒 il y a 4 mois

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Philips

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10 000+ employés

⚕️ Assurance santé

🧬 Biotechnologie

Healthcare Insurance • Biotechnology • Medical Devices

Au cours de la dernière décennie, nous nous sommes transformés pour devenir un leader centré sur les technologies de santé.

Description

• Responsible for the HealthSystems portfolio in Hospital & Ambulatory Patient Monitoring (H&AM) • Building and strengthening customer relationships in coordination with other roles/functions (regular customer interaction) • Proactively identifying new business opportunities and qualifying them in coordination with the Key Account Manager and District Leader • Accurately maintaining the funnel in the customer relationship management tool (SFDC) • Preparing customer-focused proposals (configuration and pricing) involving the Customer Service Specialist and, if necessary, other specialists • Presenting proposals and conducting negotiations (jointly within the team) • Renewing and expanding existing customer relationships with the aim of concluding long-term (framework) agreements • Organizing product demonstrations and reference visits • Regularly monitoring competitors and industry changes and providing effective feedback to the Business Unit and Healthcare Informatics, covering equipment/products, software, customer service and other services and solutions • Additionally responsible (area-specific) for: Order intake & sales of equipment/products, software and customer service • Order intake & sales of solutions • Data quality in SFDC & forecast accuracy • Customer satisfaction (NPS) – response rate & score • Share of Wallet (SoW) • Price realization for equipment/products and customer service

🎯 Exigences

• Proven success in sales – particularly in identifying, managing and closing complex deals • Experience in medical technology, health IT or the healthcare industry • Strong capability in solution-oriented selling • Very good understanding of clinical workflows and solid knowledge of the healthcare system • Ability to engage confidently and convincingly with diverse stakeholders • Strong customer focus, empathy and excellent self-organization • Clear result orientation and willingness to take personal responsibility • Confident presence for needs-based consulting at all decision-making levels • Excellent communication and persuasion skills – internally and externally • Proficiency in MS Office and strong IT affinity • Minimum of a Bachelor's degree (e.g., biomedical engineering, industrial engineering, business administration, etc.) • Excellent German and English skills • Willingness to travel approximately 80% within Northern Germany

🏖️ Avantages

• Attractive above-scale compensation • Annual leave: 30 days • Subsidized Deutschlandticket (public transport pass), leasing options for private use (bicycles, cars, smartphones, …) • Philips University & Philips in Balance: diverse offerings for health as well as professional and personal development • Employer-funded pension plan • Paid partner leave: 2 weeks paid time for partners in connection with the birth of a child • Discounted Philips products • Culture: informal, first-name culture; one paid day for volunteer work; various team/culture activities (on sustainability, diversity, …), etc. • Company car with option for private use (1% taxable benefit)