Customer Program Manager

🕒 il y a 3 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

📋 Responsable de Programme

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 45%

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🗣️🇺🇸🇬🇧 Anglais requis

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Philips

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

Healthcare • Healthcare Insurance • Biotechnology

Au cours de la dernière décennie, nous nous sommes transformés pour devenir un leader centré sur les technologies de santé.

Description

• Lead projects for Radiology Informatics (RI), that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value. • Leading large-scale, cross‑functional projects (€1M+ budget). • Owning delivery across scope, timeline, budget, quality, resources, and risk. • Driving decision-making, managing risks/issues, and escalating with clear corrective actions. • Building strong relationships with customers and stakeholders up to senior leadership level. • Representing projects in steering committees and governance forums. • Leading and empowering diverse teams to deliver efficiently and effectively. • Ensuring adherence to standard delivery processes and high-quality customer experience. • Overseeing delivery to agreed scope, time, cost, and quality targets. • Managing subcontractors and partners, including complex contract environments. • Monitoring financial performance (KPIs, budgets, forecasts) and drive cost optimisation and continuous improvement.

🎯 Exigences

• 5+ years’ experience in software professional services and project management. • Degree in Software Engineering, Business Engineering, or equivalent. • PMP (PMI) certified or equivalent. • Strong expertise in project management methodologies, estimation (cost, time, resources, risks). • Proven experience delivering software projects across multiple countries/markets. • Solid understanding of systems, products, and third-party integrations. • Strong financial acumen with focus on margin optimisation (pre‑sale & delivery). • Excellent stakeholder management and communication skills at executive level. • Experience managing teams, subcontractors, and complex contract negotiations. • Knowledge of quality, compliance, Health & Safety standards; ideally within Health Systems. • Excellent verbal and written communication skills • Willingness to travel

🏖️ Avantages

• Learn more about our business . • Discover our rich and exciting history . • Learn more about our purpose .

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