Technical Consultant 2

🕒 il y a 19 jours

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

💵 $35 000 - $54 000 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Philips

Site WebLinkedInTous les Emplois

10 000+ employés

⚕️ Assurance santé

🧬 Biotechnologie

Healthcare Insurance • Biotechnology • Medical Devices

Au cours de la dernière décennie, nous nous sommes transformés pour devenir un leader centré sur les technologies de santé.

Description

• Responsible for customer relationship management through effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks. • Provide technical recommendations that best suit the environment based on customer requirements. • Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. • Actively participate as a member of the regional work team, collaborating with internal and external resources including clinical, sales, and service partners. • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. • Adhere to established training, quality, and safety requirements. • Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).

🎯 Exigences

• 3+ years of professional field-based working experience in the IT technologies or electronics industry in a clinical or hospital-based service environment (with a bachelor's degree or 7+ years without a degree). • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. • Network configuration and/or troubleshooting experience • Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment). • Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience. • Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements, work flexible hours (based on business needs to include overtime, weekends, and on-call rotations), wear all required personal protective equipment.

🏖️ Avantages

• Comprehensive Philips Total Rewards benefits program • Generous PTO • 401k (up to 7% match) • HSA (with company contribution) • Stock purchase plan • Education reimbursement