Senior Voice Engineer

🕒 il y a 23 jours

🇺🇸 États-Unis – Télétravail

💵 $100 000 - $120 000 / an

⏰ Temps Plein

🟠 Senior

👷🏻‍♀️ Ingénieur

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Pindrop

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2011

🛡️ Assurance

💼 Conseil

🏥 Santé

Insurance • Consulting • Healthcare

Pindrop est un leader en authentification vocale et détection de la fraude, offrant des solutions innovantes pour améliorer la sécurité des communications vocales. L'entreprise utilise des technologies avancées telles que la détection de vivacité, l'analyse comportementale et la biométrie vocale pour combattre les menaces telles que les deepfakes et usurpations dans divers secteurs, y compris la banque, la finance, l'assurance, et le commerce de détail. Pindrop s'intègre avec des plateformes comme Five9 pour fournir une authentification multifactorielle, garantissant à la fois la protection des informations sensibles et une expérience utilisateur fluide. En mettant l'accent sur la sécurisation des centres d'appels et des appareils intelligents, Pindrop aide les entreprises à prévenir la fraude et améliorer les interactions avec les clients en exploitant des technologies audio, vocales et d'IA de pointe. Leurs solutions sont approuvées par certains des plus grands établissements financiers et compagnies d'assurance au monde.

Description

• Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. • Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security. • Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features. • Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments. • Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors. • Stay at the forefront of emerging threats in voice security and develop strategies to address them. • Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency. • Troubleshoot, diagnose, and resolve complex voice and networking technical issues. • Contribute to cross-team technical reviews and best practice dissemination.

🎯 Exigences

• Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, AWS routing) • Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud • Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, GitHub) • Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers • Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence • 5+ years in voice engineering or related fields; advanced degree or industry certifications a plus .

🏖️ Avantages

• Competitive compensation package with a base annual salary of $100,000–$120,000, along with RSUs (Restricted Stock Units) granted to all employees, ensuring everyone shares in the company’s long-term success. • Remote-first environment - giving you flexibility and autonomy in how you structure your day. • While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success. • Unlimited Paid Time Off (PTO) • Generous health and welfare plans to choose from - including one employer-paid 'employee-only' plan! • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind. • Paid Parental Leave - Including birth, adoptive & foster parents • Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work. • Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs. • Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.