Senior Manager

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PrivateDoc

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1 - 10 employés

⚕️ Assurance santé

🛍️ eCommerce

👥 B2C

Healthcare Insurance • eCommerce • B2C

PrivateDoc est un prestataire de services de santé offrant une gamme de services de santé numériques, notamment la perte de poids, le soutien pour la dysfonction érectile, la thérapie de remplacement hormonal, les soins de la peau, les solutions contre la perte de cheveux, et plus encore. Ils fournissent des kits de test de santé sexuelle pour hommes et femmes, ainsi qu'une assistance pour des conditions telles que les migraines et le rhume des foins. En opérant via un plan de traitement numérique interactif disponible sur leur application mobile, PrivateDoc garantit que les patients reçoivent des solutions de santé personnalisées de la part de médecins enregistrés au Royaume-Uni avec une livraison discrète des médicaments dès le lendemain. L'entreprise est très bien notée pour son service clientèle et son efficacité, comme en témoignent ses avis sur Trustpilot.

Description

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution • Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service) • Define, track, and report operational and efficiency metrics • Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk • Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support • Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects • Directly manage one or more Managers to deliver high-quality operations and programming • Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent. • Establish and maintain high-quality relationships with donors and operational partners • Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers • Contribute to project design and project-manage new opportunities • Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposals • Identify and pursue fundraising opportunities for new programs • Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

🎯 Exigences

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. • 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics) • Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions • Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences • Enthusiasm for dynamic environments, which may lack a pre-defined playbook for success and involve significant “learning by doing” • Ability to approach tasks with resourcefulness and to work in a highly self-directed manner • Ability to manage day-to-day operations while simultaneously building more robust, efficient systems • Experience and high comfort level working in developing-country or high-risk settings • Understanding the context in our countries of operation strongly preferred • Experience working in conflict settings • Fluency in multiple other GiveDirectly working languages (French, Portuguese)

🏖️ Avantages

• A supportive team that works hard and cares hard • A robust health benefits plan (exact details will vary by country) • Flexible paid time off that staff is encouraged to take • Allowances for desk set-up and learning and development