CRM Operations Manager

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Profound Medical Inc.

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2013

⚕️ Assurance santé

💊 Pharmaceutique

🔬 Science

Healthcare Insurance • Pharmaceuticals • Science

Profound Medical Inc. est un leader dans le développement de thérapies personnalisables et sans incision pour les maladies de la prostate. L'entreprise se spécialise dans la technologie d'ablation par ultrasons transurétrale (TULSA), offrant une procédure centrée sur le patient, guidée par IRM, qui garantit un traitement précis et exact. Cette technologie innovante est marquée CE, approuvée par Santé Canada et autorisée par la FDA aux États-Unis, démontrant un fort engagement envers la sécurité et l'efficacité dans le traitement du cancer de la prostate localisé et d'autres états pathologiques de la prostate. Avec plus de 67 publications évaluées par des pairs et des résultats cliniques sur 5 ans, Profound Medical met l'accent sur des résultats de traitement durables et le bien-être des patients. Leur procédure TULSA utilise la surveillance de la température par IRM en temps réel, permettant une ablation tissulaire précise et assurant la sécurité des patients tout en traitant une gamme de conditions de la prostate.

Description

• Serve as HubSpot SuperAdmin responsible for system configuration, user permissions, integrations, and platform governance. • Partner with stakeholders to understand business requirements into CRM configuration, including objects, workflows, pipelines, automation and lifecycle management. • Maintain CRM data integrity through governance policies, data hygiene standards, deduplication processes, and process management. • Build and maintain reports and dashboards to track pipeline performance, commercial activity, and key revenue metrics. • Provide ongoing CRM support including users training, pipeline management guidance, and issue resolution. • Identify and implement new HubSpot capabilities to improve commercial efficiency and scalability. • Other duties as identified and needed by the business.

🎯 Exigences

• Bachelor's degree in finance, accounting, or another business program. • 5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms. • Proven experience leading CRM architecture from discovery through implementation. • Deep expertise in HubSpot; experience with Salesforce or other CRM platforms is an asset. • Experience working within commercial operations, revenue operations, or sales operations teams. • Experience integrating CRM with marketing automation, ERP, analytics, and engagement tools. • Experience designing lifecycle stages, lead scoring, and attribution frameworks. • Strong understanding of B2B sales processes and complex deal cycles. • Expertise in data management and data quality. • A results-oriented mentality, conveying a sense of urgency and driving things to closure. • Well-developed and proven capabilities in problem-solving. • Demonstrated strength to work independently as well as build effective relationships with others. • Medical devices experience is an asset.

🏖️ Avantages

• We thank you for your interest in Profound Medical. Please note only candidates that are short-listed will be contacted. • We strive to promote diversity and equal opportunity in the workplace and encourage applications from all qualified individuals, including those with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require.