Director of Partner Success

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PurposeMed

Site WebLinkedInTous les Emplois

51 - 200 employés

⚕️ Assurance santé

📡 Télécommunications

💰 Seed Round en 2021-06

Healthcare Insurance • Telecommunications

PurposeMed est une entreprise de santé axée sur l'amélioration de l'accès aux soins complexes pour les communautés mal desservies en connectant les patients avec des cliniciens spécialisés. L'entreprise vise à éliminer les barrières aux soins de santé de niveau spécialisé grâce à des plans de traitement personnalisés, des soins continus et la livraison de médicaments, s'intégrant parfaitement au système de santé public. PurposeMed privilégie des soins empreints de compassion et exempts de jugement, offrant un accès rapide à des cliniciens experts sans les attentes traditionnelles et les interactions gênantes. Basée au Canada, l'entreprise est affiliée à des services qui offrent la prévention du VIH, le diagnostic et le traitement du TDAH, ainsi que des soins de santé et une hormonothérapie affirmant le genre, le tout depuis le confort du domicile des patients. Fondée sur l'inclusivité, le soin centré sur le patient et l'urgence, PurposeMed est dirigée par des médecins et se consacre à redéfinir l'expérience de soins de santé.

Description

• Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion • Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps • Identifying and closing expansion opportunities through consultative, partnership-oriented selling • Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams • Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions • Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment • Representing Freddie at industry events and conferences to build upon Freddie’s reputation in the 340B and community health ecosystem • Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA’d. Accountable for accuracy and partner trust; not expected to do the manual work. • Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up.

🎯 Exigences

• 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships • Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar) • Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell • Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding. • Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems • Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure • The ability to manage one direct report and develop their capabilities over time • Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director • Experience working with non-profit, community-based, or government-funded organizations • Healthcare industry experience

🏖️ Avantages

• 20 vacation days and a team that will remind you to use them! • Annual winter break closure • Comprehensive medical, dental, and vision care from your first day of work—we cover 100% of your premiums, with coverage available for dependents • 8 health/sick days • Extended mental health coverage • $20,000 of lifetime coverage for gender-affirming care and procedures (Canada) • $500 learning fund to use towards courses and other professional development • Our unique People Potential program, in which you'll partner with your manager to identify opportunities to grow and achieve your full potential